Self-Service in the Internet Age

Expectations and Experiences

Nonfiction, Computers, Advanced Computing, Information Technology, General Computing
Cover of the book Self-Service in the Internet Age by , Springer London
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: ISBN: 9781848002074
Publisher: Springer London Publication: March 2, 2009
Imprint: Springer Language: English
Author:
ISBN: 9781848002074
Publisher: Springer London
Publication: March 2, 2009
Imprint: Springer
Language: English

Dave Oliver, Celia Romm and Fay Sudweeks This book follows previous texts: Celia Romm and Fay Sudweeks (eds) (1998), Doing Business Electronically: A Global Perspective of Electronic Commerce, and Fay Sudweeks and Celia Romm (eds) (1999) Doing Business on the Internet: Opportunities and Pitfalls. Not only is this current book about doing something, but it also aims to present insights into how electronic commerce impacts upon the lives of everyday people; in other words, how electronic commerce is received, as well as how it is ‘done’. Accessing the Internet on a regular basis has become an established activity for many people. This activity gives academics and researchers the opportunity to observe and study the nature and effects of this engagement in society. The influence of the Internet in our social fabric also provides the incentive for organizations to implement a web presence. As expressed in the title Self-Service on the Internet: Expectations and Experiences, we aim to present the expectations or reasons for the availability of various services on the Internet, and social responses to these developments, i. e. the experiences. These are the two main dimensions to the chapters presented in this book. The major component in the title is self-service on the Internet. The term electronic commerce is too restrictive for our purpose as it tends towards commercial overtones, which do not especially concern us.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Dave Oliver, Celia Romm and Fay Sudweeks This book follows previous texts: Celia Romm and Fay Sudweeks (eds) (1998), Doing Business Electronically: A Global Perspective of Electronic Commerce, and Fay Sudweeks and Celia Romm (eds) (1999) Doing Business on the Internet: Opportunities and Pitfalls. Not only is this current book about doing something, but it also aims to present insights into how electronic commerce impacts upon the lives of everyday people; in other words, how electronic commerce is received, as well as how it is ‘done’. Accessing the Internet on a regular basis has become an established activity for many people. This activity gives academics and researchers the opportunity to observe and study the nature and effects of this engagement in society. The influence of the Internet in our social fabric also provides the incentive for organizations to implement a web presence. As expressed in the title Self-Service on the Internet: Expectations and Experiences, we aim to present the expectations or reasons for the availability of various services on the Internet, and social responses to these developments, i. e. the experiences. These are the two main dimensions to the chapters presented in this book. The major component in the title is self-service on the Internet. The term electronic commerce is too restrictive for our purpose as it tends towards commercial overtones, which do not especially concern us.

More books from Springer London

Cover of the book Asymptotic Chaos Expansions in Finance by
Cover of the book Musculoskeletal Health in Women by
Cover of the book Advanced Transport Systems by
Cover of the book Paediatric Pathology by
Cover of the book Smart Design by
Cover of the book 3D Video and Its Applications by
Cover of the book Brain Protection in Cardiac Surgery by
Cover of the book Applied Nonparametric Statistics in Reliability by
Cover of the book Electronic Books and ePublishing by
Cover of the book Playing with the Past by
Cover of the book Management of Vitreo-Retinal Disease by
Cover of the book Patent Foramen Ovale by
Cover of the book Orthopaedic Problems in Inherited Skeletal Disorders by
Cover of the book Ultrastructure of the Small Intestinal Mucosa by
Cover of the book Smart Grid Applications and Developments by
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy