Profit Maximization Through Customer Relationship Marketing

Measurement, Prediction, and Implementation

Business & Finance
Cover of the book Profit Maximization Through Customer Relationship Marketing by , Taylor and Francis
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: ISBN: 9781317993322
Publisher: Taylor and Francis Publication: June 3, 2014
Imprint: Routledge Language: English
Author:
ISBN: 9781317993322
Publisher: Taylor and Francis
Publication: June 3, 2014
Imprint: Routledge
Language: English

Discover approaches to make customer relationship marketing more effective

Profit Maximization Through Customer Relationship Marketing: Measurement, Prediction, and Implementation takes the various elements of customer centric marketing and brings them together using the latest research and case studies from various industries. Respected top researchers review and discuss research and concepts to provide practitioners, educators, and students with a deeper understanding of the wide range of issues relevant to customer centric marketing. This informative resource focuses on effective strategies and approaches to explain how companies can ensure that their marketing dollar achieves the highest return on investment (ROI).

Customer centric approaches such as customer relationship marketing (CRM) aim to increase customer retention, acquisition, satisfaction, loyalty, differentiate customer value, develop customers via up-sell and cross-sell opportunities, and decrease costs. Profit Maximization Through Customer Relationship Marketing: Measurement, Prediction, and Implementation comprehensively explains how to make best use of customer information to better manage customer value and firm profitability. This valuable text also explains the importance of, as well as how to establish a reliable customer segmentation strategy. The book is extensively referenced and includes helpful figures, tables, and photographs to clearly illustrate concepts.

Topics discussed in Profit Maximization Through Customer Relationship Marketing: Measurement, Prediction, and Implementation include:

  • the goals of customer centric approaches
  • various customer segmentation approaches
  • cross-selling as a strategy for customer relationship management
  • strategies to effectively use customer loyalty
  • the value and cultivation of customer satisfaction and customer retention
  • and more!

Profit Maximization Through Customer Relationship Marketing: Measurement, Prediction, and Implementation is an invaluable resource for practitioners, educators, and graduate students.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Discover approaches to make customer relationship marketing more effective

Profit Maximization Through Customer Relationship Marketing: Measurement, Prediction, and Implementation takes the various elements of customer centric marketing and brings them together using the latest research and case studies from various industries. Respected top researchers review and discuss research and concepts to provide practitioners, educators, and students with a deeper understanding of the wide range of issues relevant to customer centric marketing. This informative resource focuses on effective strategies and approaches to explain how companies can ensure that their marketing dollar achieves the highest return on investment (ROI).

Customer centric approaches such as customer relationship marketing (CRM) aim to increase customer retention, acquisition, satisfaction, loyalty, differentiate customer value, develop customers via up-sell and cross-sell opportunities, and decrease costs. Profit Maximization Through Customer Relationship Marketing: Measurement, Prediction, and Implementation comprehensively explains how to make best use of customer information to better manage customer value and firm profitability. This valuable text also explains the importance of, as well as how to establish a reliable customer segmentation strategy. The book is extensively referenced and includes helpful figures, tables, and photographs to clearly illustrate concepts.

Topics discussed in Profit Maximization Through Customer Relationship Marketing: Measurement, Prediction, and Implementation include:

Profit Maximization Through Customer Relationship Marketing: Measurement, Prediction, and Implementation is an invaluable resource for practitioners, educators, and graduate students.

More books from Taylor and Francis

Cover of the book Managerial Competence within the Hospitality and Tourism Service Industries by
Cover of the book Jackie Wilson by
Cover of the book Creativity in Times of Constraint by
Cover of the book Making Decisions About Diverse Learners by
Cover of the book Managing the Residential Treatment Center in Troubled Times by
Cover of the book Christian Inculturation in India by
Cover of the book Passages from the Diary of Cb by
Cover of the book Thomas Reid and Scepticism by
Cover of the book Far-flung Lines by
Cover of the book The Evolution of Institutional Economics by
Cover of the book Local Music Scenes and Globalization by
Cover of the book Magnolias without Moonlight by
Cover of the book D.H. Lawrence's Border Crossing by
Cover of the book Law, Lawyers and Race by
Cover of the book The Neurolinguistics of Bilingualism by
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy