Professional Practice in Human Service Organisations

A practical guide for human service workers

Nonfiction, Social & Cultural Studies, Social Science, Social Work
Cover of the book Professional Practice in Human Service Organisations by Catherine McDonald, Christine Craik, Linette Hawkins, Judy Williams, Allen & Unwin
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Author: Catherine McDonald, Christine Craik, Linette Hawkins, Judy Williams ISBN: 9781742693224
Publisher: Allen & Unwin Publication: May 1, 2011
Imprint: Allen & Unwin Language: English
Author: Catherine McDonald, Christine Craik, Linette Hawkins, Judy Williams
ISBN: 9781742693224
Publisher: Allen & Unwin
Publication: May 1, 2011
Imprint: Allen & Unwin
Language: English

Helping children, disabled people, the unemployed, the elderly or homeless people can be inspiring work. However you can only help other people effectively if you understand your role clearly and know how to navigate the organisation in which you work. Professional Practice in Human Service Organisations examines what it means to be a professional in human service work, and how to develop excellence in professional practice.

Making explicit what is often held as tacit knowledge in day to day practice, the authors explain the dynamics of human service organisations. They outline the challenges worker can face in caring for vulnerable people while at the same time fulfilling expectations of management and funding bodies. They explain the importance of understanding the complex networks of service delivery systems, including the role of information technology. They also examine how workers can maintain professional relations with clients, colleagues and other workers by developing skills in advocacy and in handling conflict, complaints and ethical dilemmas.

Professional Practice in Human Service Organisations is essential reading for practitioners new to roles in social work, community work, youth work and related fields.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Helping children, disabled people, the unemployed, the elderly or homeless people can be inspiring work. However you can only help other people effectively if you understand your role clearly and know how to navigate the organisation in which you work. Professional Practice in Human Service Organisations examines what it means to be a professional in human service work, and how to develop excellence in professional practice.

Making explicit what is often held as tacit knowledge in day to day practice, the authors explain the dynamics of human service organisations. They outline the challenges worker can face in caring for vulnerable people while at the same time fulfilling expectations of management and funding bodies. They explain the importance of understanding the complex networks of service delivery systems, including the role of information technology. They also examine how workers can maintain professional relations with clients, colleagues and other workers by developing skills in advocacy and in handling conflict, complaints and ethical dilemmas.

Professional Practice in Human Service Organisations is essential reading for practitioners new to roles in social work, community work, youth work and related fields.

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