Perfect Phrases for Communications (EBOOK)

Business & Finance, Human Resources & Personnel Management, Training, Business Reference, Business Communication, Career Planning & Job Hunting, Careers
Cover of the book Perfect Phrases for Communications (EBOOK) by McGraw-Hill Education, McGraw-Hill Education
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Author: McGraw-Hill Education ISBN: 9780071796309
Publisher: McGraw-Hill Education Publication: November 18, 2011
Imprint: McGraw-Hill Education Language: English
Author: McGraw-Hill Education
ISBN: 9780071796309
Publisher: McGraw-Hill Education
Publication: November 18, 2011
Imprint: McGraw-Hill Education
Language: English

Turn any disagreement, conflict, and personality clash into productive dialog with Perfect Phrases for Communications

Two eBooks in One!

Conflict in the workplace is inevitable. But you don't have to sit back and watch it spread into an uncontrollable fire. When you have the right words and phrases on hand, you can resolve any disagreement and get things back on track in no time�and Perfect Phrases for Communications provides everything you need at the touch of a button.

This two-in-one eBook package contains:

Perfect Phrases for Conflict Resolution

Get access to hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above any workplace conflict and focus on solving the problem. This handy, quick-reference guide provides effective language for dealing with:

  • A micromanaging supervisor
  • An underperforming employee
  • A peers disruptive work habits
  • Unreasonable or unethical customer requests
  • Abrupt, rude, and unprofessional coworkers

Perfect Phrases for Dealing with Difficult People

Whether you work for the proverbial �boss from hell,� manage an office packed with �personalities,� or juggle in a three-ring circus of cranky clients, crazy customers, and annoying associates, youll find just the right words for every situation, including:

  • Dealing with brutal bosses and confrontational coworkers
  • Turning explosive situations into mutually rewarding ones
  • Handling angry customers and demanding clients
  • Motivating unproductive workers and irresponsible vendors
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Turn any disagreement, conflict, and personality clash into productive dialog with Perfect Phrases for Communications

Two eBooks in One!

Conflict in the workplace is inevitable. But you don't have to sit back and watch it spread into an uncontrollable fire. When you have the right words and phrases on hand, you can resolve any disagreement and get things back on track in no time�and Perfect Phrases for Communications provides everything you need at the touch of a button.

This two-in-one eBook package contains:

Perfect Phrases for Conflict Resolution

Get access to hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above any workplace conflict and focus on solving the problem. This handy, quick-reference guide provides effective language for dealing with:

Perfect Phrases for Dealing with Difficult People

Whether you work for the proverbial �boss from hell,� manage an office packed with �personalities,� or juggle in a three-ring circus of cranky clients, crazy customers, and annoying associates, youll find just the right words for every situation, including:

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