Online Incivility and Public Debate

Nasty Talk

Nonfiction, Social & Cultural Studies, Political Science, Government, Democracy, Public Policy, Social Science
Cover of the book Online Incivility and Public Debate by Gina Masullo Chen, Springer International Publishing
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Author: Gina Masullo Chen ISBN: 9783319562735
Publisher: Springer International Publishing Publication: June 25, 2017
Imprint: Palgrave Macmillan Language: English
Author: Gina Masullo Chen
ISBN: 9783319562735
Publisher: Springer International Publishing
Publication: June 25, 2017
Imprint: Palgrave Macmillan
Language: English

This book investigates what influence online incivility—through user-generated comments on news websites—has on public debate. Built on the premise that public discussions about important topics are vital to a healthy democracy, the book analyzes 3,508 online comments in order to understand what factors in comments make them more susceptible to incivility, defined as nasty remarks rife with profanity. It also examines comments for attributes of deliberation, which are discussions across difference supported by evidence and rational arguments. Using an experiment, the book shows that uncivil comments jumpstart a chain reaction, leading first to negative emotion and then to greater intention to get politically involved. Overall, Online Incivility and Public Debate: Nasty Talk argues that while incivility mars online debate, it may also spark interest in important topics and allow for positive “deliberative moments” of quality discussion.

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This book investigates what influence online incivility—through user-generated comments on news websites—has on public debate. Built on the premise that public discussions about important topics are vital to a healthy democracy, the book analyzes 3,508 online comments in order to understand what factors in comments make them more susceptible to incivility, defined as nasty remarks rife with profanity. It also examines comments for attributes of deliberation, which are discussions across difference supported by evidence and rational arguments. Using an experiment, the book shows that uncivil comments jumpstart a chain reaction, leading first to negative emotion and then to greater intention to get politically involved. Overall, Online Incivility and Public Debate: Nasty Talk argues that while incivility mars online debate, it may also spark interest in important topics and allow for positive “deliberative moments” of quality discussion.

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