On the Nature of Effective CIO/CEO Communication

Evidence from an Interview Study

Nonfiction, Computers, Application Software, Business Software, Advanced Computing, Information Technology, Business & Finance
Cover of the book On the Nature of Effective CIO/CEO Communication by Alexander Hütter, Thomas Arnitz, René Riedl, Springer International Publishing
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Author: Alexander Hütter, Thomas Arnitz, René Riedl ISBN: 9783319505350
Publisher: Springer International Publishing Publication: December 23, 2016
Imprint: Springer Language: English
Author: Alexander Hütter, Thomas Arnitz, René Riedl
ISBN: 9783319505350
Publisher: Springer International Publishing
Publication: December 23, 2016
Imprint: Springer
Language: English

This book examines the effectiveness of communication between chief information officer (CIO) and chief executive officer (CEO) and its impact on the role of information technology (IT) in an organization. The book is empirically based on interviews with CIO/CEO pairs from twelve organizations in the manufacturing and retail industries. It examines how CIOs and CEOs can achieve effectiveness in their communication, including insights into antecedents and consequences of communication effectiveness. Based on the interview data the authors develop a CIO/CEO communication model with which CIOs and CEOs can gain new insights into the efficiency of their interactions, likely resulting in higher levels of shared understanding regarding the role of IT in their organization.

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This book examines the effectiveness of communication between chief information officer (CIO) and chief executive officer (CEO) and its impact on the role of information technology (IT) in an organization. The book is empirically based on interviews with CIO/CEO pairs from twelve organizations in the manufacturing and retail industries. It examines how CIOs and CEOs can achieve effectiveness in their communication, including insights into antecedents and consequences of communication effectiveness. Based on the interview data the authors develop a CIO/CEO communication model with which CIOs and CEOs can gain new insights into the efficiency of their interactions, likely resulting in higher levels of shared understanding regarding the role of IT in their organization.

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