Author: | Tom & Lynn Wilson | ISBN: | 9780984618521 |
Publisher: | Tom & Lynn Wilson | Publication: | September 13, 2010 |
Imprint: | Smashwords Edition | Language: | English |
Author: | Tom & Lynn Wilson |
ISBN: | 9780984618521 |
Publisher: | Tom & Lynn Wilson |
Publication: | September 13, 2010 |
Imprint: | Smashwords Edition |
Language: | English |
“Negotiate Anything!” is the culmination of a 30 year longitudinal study of customer service -- a first. It is authored by a husband and wife team. It has two audiences. For consumers, it presents secrets to make companies treat them fairly so they get their money’s worth. For businesses, it teaches them how to pull ahead of the competition by providing excellent customer service.
“Negotiate Anything!” is the culmination of a 30 year longitudinal study of customer service -- a first. It is authored by a husband and wife team. It has two audiences. For consumers, it presents secrets to make companies treat them fairly so they get their money’s worth. For businesses, it teaches them how to pull ahead of the competition by providing excellent customer service.