Managing Organizational Change (RLE: Organizations)

Human Factors and Automation

Business & Finance, Human Resources & Personnel Management, Organizational Behavior
Cover of the book Managing Organizational Change (RLE: Organizations) by Fred Fallik, Taylor and Francis
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Author: Fred Fallik ISBN: 9781135937218
Publisher: Taylor and Francis Publication: May 2, 2013
Imprint: Routledge Language: English
Author: Fred Fallik
ISBN: 9781135937218
Publisher: Taylor and Francis
Publication: May 2, 2013
Imprint: Routledge
Language: English

The United States Internal Revenue Service introduced a multi-million dollar program to automate its operations in the early 1980s. This book describes a multidisciplinary study of the experiences of several thousand users in this program, based primarily on questionnaires, observation and interviews. The case study gives valuable guidance to managers and their consultants involved in planning introduction of new office technology, as well as providing more academic insights into aspects of human behaviour under changing working conditions.

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The United States Internal Revenue Service introduced a multi-million dollar program to automate its operations in the early 1980s. This book describes a multidisciplinary study of the experiences of several thousand users in this program, based primarily on questionnaires, observation and interviews. The case study gives valuable guidance to managers and their consultants involved in planning introduction of new office technology, as well as providing more academic insights into aspects of human behaviour under changing working conditions.

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