Managing Complexity in the Public Services

Business & Finance, Business Reference, Government & Business
Cover of the book Managing Complexity in the Public Services by Philip Haynes, Taylor and Francis
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Philip Haynes ISBN: 9781317811633
Publisher: Taylor and Francis Publication: March 24, 2015
Imprint: Routledge Language: English
Author: Philip Haynes
ISBN: 9781317811633
Publisher: Taylor and Francis
Publication: March 24, 2015
Imprint: Routledge
Language: English

The application of complexity theory to management and the social sciences has been a key development in theory and practice over the last decade. This approach questions the possibility of finding universal methods of practice, and proposes a pragmatic and humanistic management style that evolves out of a reflective method. The focus is on practitioners observing patterns of similarity and being adaptable in decision-making.

Bringing complexity theory into management reveals the importance of organizational culture and effective communication because people, their values and their objectives are at the heart of this method. Information technology provides a framework for complex communication and knowledge use, but it cannot replace highly developed professional negotiations and cooperation.

This book argues that the complexity of the public service world limits the usefulness of classical and rational scientific management approaches such as New Public Management. Excessive marketization threatens a collaborative approach and overly rigid approaches to performance management and strategic management can be dysfunctional.

Managing Complexity in the Public Services 2nd Edition advances a method of management practice that copes with the stark realities of the complex and unpredictable public policy world. It develops pragmatic management practices from action research that will be valuable to both academics and practitioners. The result is a new value-based practice for the post-crisis public service world.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

The application of complexity theory to management and the social sciences has been a key development in theory and practice over the last decade. This approach questions the possibility of finding universal methods of practice, and proposes a pragmatic and humanistic management style that evolves out of a reflective method. The focus is on practitioners observing patterns of similarity and being adaptable in decision-making.

Bringing complexity theory into management reveals the importance of organizational culture and effective communication because people, their values and their objectives are at the heart of this method. Information technology provides a framework for complex communication and knowledge use, but it cannot replace highly developed professional negotiations and cooperation.

This book argues that the complexity of the public service world limits the usefulness of classical and rational scientific management approaches such as New Public Management. Excessive marketization threatens a collaborative approach and overly rigid approaches to performance management and strategic management can be dysfunctional.

Managing Complexity in the Public Services 2nd Edition advances a method of management practice that copes with the stark realities of the complex and unpredictable public policy world. It develops pragmatic management practices from action research that will be valuable to both academics and practitioners. The result is a new value-based practice for the post-crisis public service world.

More books from Taylor and Francis

Cover of the book Perspectives on Object-Centered Learning in Museums by Philip Haynes
Cover of the book What the Music Said by Philip Haynes
Cover of the book Performing Early Modern Trauma from Shakespeare to Milton by Philip Haynes
Cover of the book The Routledge Companion to World Literature and World History by Philip Haynes
Cover of the book Contemporary British Novelists by Philip Haynes
Cover of the book Noble in Reason, Infinite in Faculty by Philip Haynes
Cover of the book Paying for the Piper by Philip Haynes
Cover of the book Against Purity by Philip Haynes
Cover of the book Postmodernism and its Others by Philip Haynes
Cover of the book Understanding the Constructions of Identities by Young New Europeans by Philip Haynes
Cover of the book Success with Mathematics by Philip Haynes
Cover of the book Wilkie Collins's American Tour, 1873-4 by Philip Haynes
Cover of the book Schooling and the Politics of Disaster by Philip Haynes
Cover of the book Presocratics-Arg Philosophers by Philip Haynes
Cover of the book Journalism Between the State and the Market by Philip Haynes
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy