Learning to Run

A Guide to Business Process Re-engineering

Business & Finance, Management & Leadership, Planning & Forecasting
Cover of the book Learning to Run by David Broadbent, Grosvenor House Publishing
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Author: David Broadbent ISBN: 9781781480458
Publisher: Grosvenor House Publishing Publication: January 1, 2012
Imprint: Grosvenor House Publishing Language: English
Author: David Broadbent
ISBN: 9781781480458
Publisher: Grosvenor House Publishing
Publication: January 1, 2012
Imprint: Grosvenor House Publishing
Language: English

David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: • No Cross-functional communication or co-operation. • No understanding of the end-to-end process • No ownership of the end-to-end process • Blame culture • Silo mentality • Resistance to change • Lack of process capability maturity to actually implement change A number of those present suggested that David put his theories on culture being seen as an afterthought into a book.

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David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: • No Cross-functional communication or co-operation. • No understanding of the end-to-end process • No ownership of the end-to-end process • Blame culture • Silo mentality • Resistance to change • Lack of process capability maturity to actually implement change A number of those present suggested that David put his theories on culture being seen as an afterthought into a book.

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