Learning to Run
A Guide to Business Process Re-engineering
Business & Finance, Management & Leadership, Planning & Forecasting
| Author: | David Broadbent | ISBN: | 9781781480458 |
| Publisher: | Grosvenor House Publishing | Publication: | January 1, 2012 |
| Imprint: | Grosvenor House Publishing | Language: | English |
| Author: | David Broadbent |
| ISBN: | 9781781480458 |
| Publisher: | Grosvenor House Publishing |
| Publication: | January 1, 2012 |
| Imprint: | Grosvenor House Publishing |
| Language: | English |
David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: • No Cross-functional communication or co-operation. • No understanding of the end-to-end process • No ownership of the end-to-end process • Blame culture • Silo mentality • Resistance to change • Lack of process capability maturity to actually implement change A number of those present suggested that David put his theories on culture being seen as an afterthought into a book.
David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: • No Cross-functional communication or co-operation. • No understanding of the end-to-end process • No ownership of the end-to-end process • Blame culture • Silo mentality • Resistance to change • Lack of process capability maturity to actually implement change A number of those present suggested that David put his theories on culture being seen as an afterthought into a book.
