It's All Your Fault at Work!

Managing Narcissists and Other High-Conflict People

Business & Finance, Management & Leadership, Management
Cover of the book It's All Your Fault at Work! by Bill Eddy LCSW Esq., L. Georgi DiStefano, High Conflict Institute Press
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Bill Eddy LCSW Esq., L. Georgi DiStefano ISBN: 9781936268672
Publisher: High Conflict Institute Press Publication: January 20, 2015
Imprint: Unhooked Books Language: English
Author: Bill Eddy LCSW Esq., L. Georgi DiStefano
ISBN: 9781936268672
Publisher: High Conflict Institute Press
Publication: January 20, 2015
Imprint: Unhooked Books
Language: English
No, it’s not just your imagination—more and more people in the workplace today have high-conflict personalities. Co-workers, clients, even bosses are behaving in narcissistic or bullying ways, choosing targets and then placing blame on them, treating them with disdain, or otherwise acting in aggressive, inappropriate ways. Some go so far as to spread damaging rumors, harass, or directly sabotage their targets, among other extreme behaviors. These are not people who are just having an occasional bad day; these are people who display a repeated pattern of high-conflict behavior. And they aren’t just difficult; they are the most difficult of people. They can make your life at work stressful, frustrating, and extremely challenging. The good news is that their behavior is not about you—it’s about them. What’s more, you can learn strategies and techniques to deal with them more effectively at work. Based on Bill Eddy’s high-conflict personality theory, he and co-author, L. Georgi DiStefano, expertly define the problem so you can recognize potential high-conflict people (HCPs) in your own work life. They describe the key characteristics of HCPs and the typical behavior patterns of five main types of high-conflict personalities. Then they walk you through their proactive approach for minimizing conflict and keeping interactions with HCPs as peaceful as possible. You’ll learn about—and see examples of—how to use a simple, proven four-step method to help calm HCPs, analyze your options, respond to hostility, and set limits on extreme behavior. While you cannot ultimately change someone else’s personality, you can adapt your own behavior and respond to the person in different ways that make things better at work for yourself, the high-conflict person, and your organization.
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
No, it’s not just your imagination—more and more people in the workplace today have high-conflict personalities. Co-workers, clients, even bosses are behaving in narcissistic or bullying ways, choosing targets and then placing blame on them, treating them with disdain, or otherwise acting in aggressive, inappropriate ways. Some go so far as to spread damaging rumors, harass, or directly sabotage their targets, among other extreme behaviors. These are not people who are just having an occasional bad day; these are people who display a repeated pattern of high-conflict behavior. And they aren’t just difficult; they are the most difficult of people. They can make your life at work stressful, frustrating, and extremely challenging. The good news is that their behavior is not about you—it’s about them. What’s more, you can learn strategies and techniques to deal with them more effectively at work. Based on Bill Eddy’s high-conflict personality theory, he and co-author, L. Georgi DiStefano, expertly define the problem so you can recognize potential high-conflict people (HCPs) in your own work life. They describe the key characteristics of HCPs and the typical behavior patterns of five main types of high-conflict personalities. Then they walk you through their proactive approach for minimizing conflict and keeping interactions with HCPs as peaceful as possible. You’ll learn about—and see examples of—how to use a simple, proven four-step method to help calm HCPs, analyze your options, respond to hostility, and set limits on extreme behavior. While you cannot ultimately change someone else’s personality, you can adapt your own behavior and respond to the person in different ways that make things better at work for yourself, the high-conflict person, and your organization.

More books from Management

Cover of the book Pluralism in Management by Bill Eddy LCSW Esq., L. Georgi DiStefano
Cover of the book Demand Management Best Practices by Bill Eddy LCSW Esq., L. Georgi DiStefano
Cover of the book Definitive Guides for Supply Chain Management Professionals (Collection) by Bill Eddy LCSW Esq., L. Georgi DiStefano
Cover of the book Making Sense Of The Digital Age by Bill Eddy LCSW Esq., L. Georgi DiStefano
Cover of the book Reaching Beyond Boundaries by Bill Eddy LCSW Esq., L. Georgi DiStefano
Cover of the book Cash-Pooling in einem Konzernunternehmen Darstellung der Vor- und Nachteile by Bill Eddy LCSW Esq., L. Georgi DiStefano
Cover of the book Basic Administration for Citrix XenApp 6 Certification Exam Preparation Course in a Book for Passing the 1Y0-A18 Exam - The How To Pass on Your First Try Certification Study Guide by Bill Eddy LCSW Esq., L. Georgi DiStefano
Cover of the book Becoming A Powerful And Effective Leader: Tips And Techniques That IT Managers Can Use In Order To Develop Leadership Skills by Bill Eddy LCSW Esq., L. Georgi DiStefano
Cover of the book Full Range Leadership Development by Bill Eddy LCSW Esq., L. Georgi DiStefano
Cover of the book Adopting Elixir by Bill Eddy LCSW Esq., L. Georgi DiStefano
Cover of the book O Lado Positivo da Crise by Bill Eddy LCSW Esq., L. Georgi DiStefano
Cover of the book Difficult Conversations by Bill Eddy LCSW Esq., L. Georgi DiStefano
Cover of the book Company Management…Policies, Procedures, Practices by Bill Eddy LCSW Esq., L. Georgi DiStefano
Cover of the book Corporate Think Tanks by Bill Eddy LCSW Esq., L. Georgi DiStefano
Cover of the book The Wise Leader by Bill Eddy LCSW Esq., L. Georgi DiStefano
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy