ISO/IEC 20000:2011 - A Pocket Guide
Nonfiction, Reference & Language, Education & Teaching, Administration, Teaching, Teaching Methods
| Author: | Mart Rovers | ISBN: | 9789401800570 |
| Publisher: | Van Haren Publishing | Publication: | January 1, 1970 |
| Imprint: | Van Haren Publishing | Language: | English |
| Author: | Mart Rovers |
| ISBN: | 9789401800570 |
| Publisher: | Van Haren Publishing |
| Publication: | January 1, 1970 |
| Imprint: | Van Haren Publishing |
| Language: | English |
This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read format: it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 and Part 2 as a valid standard for IT Services organizations; it supports ISO/IEC 20000 training and certification and it is a quick reference for practitioners to the core content of ISO/IEC 20000.
This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read format: it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 and Part 2 as a valid standard for IT Services organizations; it supports ISO/IEC 20000 training and certification and it is a quick reference for practitioners to the core content of ISO/IEC 20000.
