Innovating Professional Services

Transforming Value and Efficiency

Business & Finance, Management & Leadership, Planning & Forecasting, Career Planning & Job Hunting, Entrepreneurship, Entrepreneurship & Small Business
Cover of the book Innovating Professional Services by Alastair Ross, Taylor and Francis
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Alastair Ross ISBN: 9781317116554
Publisher: Taylor and Francis Publication: March 9, 2016
Imprint: Routledge Language: English
Author: Alastair Ross
ISBN: 9781317116554
Publisher: Taylor and Francis
Publication: March 9, 2016
Imprint: Routledge
Language: English

Innovating Professional Services provides a practical and detailed guide for change agents and leaders in professional service firms who are seeking to transform their firm’s performance through innovation. The book covers business innovation in its broadest sense as it is relevant to the professional services sector. This includes process innovation - the re-engineering of services and internal support processes to reduce cost and increase value to clients. It also includes the development of new services, market-position innovation and also business model innovation. Alastair Ross draws heavily on his practical experience in working with leading law firms and business service and consulting firms over the past ten years in which he and his firm have applied best practice techniques and methods to create measurable improvements. Detailed techniques such as the use of Lean, process mapping, waste identification, service experience mapping and value profiling are explained. The book also details effective approaches for making the required changes in professional service firms. Multiple case studies are used to help demonstrate the opportunities - and challenges - of driving major improvement through innovation. The book can be used by leaders and change agents in law firms, accountants, consultants, architects, financial services and engineering services, to explore the opportunities for innovation in their firms and then to construct and implement a transformation programme to embed innovation in their organisations.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Innovating Professional Services provides a practical and detailed guide for change agents and leaders in professional service firms who are seeking to transform their firm’s performance through innovation. The book covers business innovation in its broadest sense as it is relevant to the professional services sector. This includes process innovation - the re-engineering of services and internal support processes to reduce cost and increase value to clients. It also includes the development of new services, market-position innovation and also business model innovation. Alastair Ross draws heavily on his practical experience in working with leading law firms and business service and consulting firms over the past ten years in which he and his firm have applied best practice techniques and methods to create measurable improvements. Detailed techniques such as the use of Lean, process mapping, waste identification, service experience mapping and value profiling are explained. The book also details effective approaches for making the required changes in professional service firms. Multiple case studies are used to help demonstrate the opportunities - and challenges - of driving major improvement through innovation. The book can be used by leaders and change agents in law firms, accountants, consultants, architects, financial services and engineering services, to explore the opportunities for innovation in their firms and then to construct and implement a transformation programme to embed innovation in their organisations.

More books from Taylor and Francis

Cover of the book Danish Dictionary by Alastair Ross
Cover of the book Immigration Policy in Europe by Alastair Ross
Cover of the book Only Entertainment by Alastair Ross
Cover of the book Family and Social Network by Alastair Ross
Cover of the book Gender and Choice in Education and Occupation by Alastair Ross
Cover of the book Handedness and Brain Asymmetry by Alastair Ross
Cover of the book Soft Power Politics - Football and Baseball on the Western Pacific Rim by Alastair Ross
Cover of the book South Asian Migration to Gulf Countries by Alastair Ross
Cover of the book Ornament and European Modernism by Alastair Ross
Cover of the book The Decrees of Memphis and Canopus: Vol. III (Routledge Revivals) by Alastair Ross
Cover of the book Human and National Security by Alastair Ross
Cover of the book Budgeting for Public Managers by Alastair Ross
Cover of the book Nationalism and Modernism by Alastair Ross
Cover of the book The Problem of Unbelief in the 16th Century by Alastair Ross
Cover of the book Language Misconceived by Alastair Ross
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy