How Business Leaders Avoid Conflict (Collection)

Business & Finance, Management & Leadership, Leadership, Management
Cover of the book How Business Leaders Avoid Conflict (Collection) by Michael A. Roberto, Pearson Education
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Michael A. Roberto ISBN: 9780133577778
Publisher: Pearson Education Publication: August 8, 2013
Imprint: FT Press Language: English
Author: Michael A. Roberto
ISBN: 9780133577778
Publisher: Pearson Education
Publication: August 8, 2013
Imprint: FT Press
Language: English

Why Great Leaders Don't Take Yes for an Answer, Second Edition offers a powerful framework every leader can use to promote honest, constructive dissent and skepticism; test their assumptions; more thoroughly consider "best alternatives"; make better choices, and align organizations to act on their decisions. In this new edition, Roberto presents new cases from Google, Ford, Intuit, and others, plus expands coverage to more deeply illuminate his decision-making approach. Offering both positive and negative examples, he presents a well rounded view of how to determine when "yes" means "yes," when it doesn't, and what to do when it doesn't. Roberto explains why "good process entails the astute management of the social, political, and emotional aspects of decision making" -- in other words, why effective leaders are well served by carefully "deciding how to decide."

¿

Know What You Don’t Know: How Great Leaders Prevent Problems Before They Happen lays out the key skills and capabilities required to ensure that problems do not remain hidden in your organization. It explains how leaders can become effective problem finders, unearthing problems before they destroy an organization. The book explains how leaders can become an anthropologist, going out and observing how employees, customers, and suppliers actually behave. It then goes on to present how they can circumvent the gatekeepers, so they can go directly to the source to see and hear the raw data; hunt for patterns, including refining your individual and collective pattern recognition capability; "connect the dots" among issues that may initially seem unrelated, but in fact, have a great deal in common; give front-line employees training in a communication technique; encourage useful mistakes, including creating a "Red Pencil Award"; and watch the game film, where leaders reflect systematically on their own organization's conduct and performance, as well as on the behavior and performance of competitors.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Why Great Leaders Don't Take Yes for an Answer, Second Edition offers a powerful framework every leader can use to promote honest, constructive dissent and skepticism; test their assumptions; more thoroughly consider "best alternatives"; make better choices, and align organizations to act on their decisions. In this new edition, Roberto presents new cases from Google, Ford, Intuit, and others, plus expands coverage to more deeply illuminate his decision-making approach. Offering both positive and negative examples, he presents a well rounded view of how to determine when "yes" means "yes," when it doesn't, and what to do when it doesn't. Roberto explains why "good process entails the astute management of the social, political, and emotional aspects of decision making" -- in other words, why effective leaders are well served by carefully "deciding how to decide."

¿

Know What You Don’t Know: How Great Leaders Prevent Problems Before They Happen lays out the key skills and capabilities required to ensure that problems do not remain hidden in your organization. It explains how leaders can become effective problem finders, unearthing problems before they destroy an organization. The book explains how leaders can become an anthropologist, going out and observing how employees, customers, and suppliers actually behave. It then goes on to present how they can circumvent the gatekeepers, so they can go directly to the source to see and hear the raw data; hunt for patterns, including refining your individual and collective pattern recognition capability; "connect the dots" among issues that may initially seem unrelated, but in fact, have a great deal in common; give front-line employees training in a communication technique; encourage useful mistakes, including creating a "Red Pencil Award"; and watch the game film, where leaders reflect systematically on their own organization's conduct and performance, as well as on the behavior and performance of competitors.

More books from Pearson Education

Cover of the book VMware ESX and ESXi in the Enterprise by Michael A. Roberto
Cover of the book ThinWire¿ Handbook by Michael A. Roberto
Cover of the book The Truth About Dealing with Change by Michael A. Roberto
Cover of the book I'm the Boss of Me by Michael A. Roberto
Cover of the book How to be Assertive In Any Situation by Michael A. Roberto
Cover of the book The Truth About Making Smart Decisions by Michael A. Roberto
Cover of the book Data-driven iOS Apps for iPad and iPhone with FileMaker Pro, Bento by FileMaker, and FileMaker Go by Michael A. Roberto
Cover of the book Mastering the Model Shoot by Michael A. Roberto
Cover of the book Adobe ColdFusion 8 Web Application Construction Kit, Volume 3 by Michael A. Roberto
Cover of the book Apple Training Series by Michael A. Roberto
Cover of the book Meet iPhoto for iOS 6 by Michael A. Roberto
Cover of the book Web Design with Muse (code name) from Adobe by Michael A. Roberto
Cover of the book Adobe Acrobat DC Classroom in a Book by Michael A. Roberto
Cover of the book My eBay for Seniors by Michael A. Roberto
Cover of the book Apple Pro Training Series by Michael A. Roberto
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy