Expertise

Markets are becoming more and more competitive. Companies, in their constant struggle to improve their competitiveness, need to find formulas that allow them to extract the maximum of the assets of those who have, be these materials, knowledge or human. The expertise is a novelty essay designed to help business managers assess the power that specific expertise in organizations has in the company's results, and the impact of expert knowledge of leaders on it.

Joseph, the new global manufacturing director of an American multinational, discovers large differences in the operating results of factories under his responsibility, including the risk of closure due to poor economic performance. None of the usual causes seems to be responsible for these differences. With the help of André and Tom, he discovers the difference in experience between different organizations and how this affects efficiency in the operation. In their analysis, they discover the negative impact of certain human resource policies, the need to foster the development of specific expertise in individuals and organizations, and the importance of the presence of leaders with a Expert knowledge in the domains in which their businesses operate.

The expertise claims the need for a greater specific knowledge in the organizations and their leaders as a fundamental element of the success of the companies, as opposed to the generic and superficial knowledge boosted by the business schools during the last decades.