e-Government and Employment Services

A Case Study in Effectiveness

Nonfiction, Computers, Database Management, Data Processing, Business & Finance, Human Resources & Personnel Management, Social & Cultural Studies, Social Science
Cover of the book e-Government and Employment Services by Maria Grazia Fugini, Piercarlo Maggiolini, Ramon Salvador Valles, Springer International Publishing
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Author: Maria Grazia Fugini, Piercarlo Maggiolini, Ramon Salvador Valles ISBN: 9783319020303
Publisher: Springer International Publishing Publication: December 27, 2014
Imprint: Springer Language: English
Author: Maria Grazia Fugini, Piercarlo Maggiolini, Ramon Salvador Valles
ISBN: 9783319020303
Publisher: Springer International Publishing
Publication: December 27, 2014
Imprint: Springer
Language: English

This book explores the factors that affect the efficiency and effectiveness of electronic government (e-Government) by analyzing two employment- service systems in Italy and Catalonia: the Borsa Lavoro Lombardia Portal (Lombardy Employment Services Portal) and the Servei d’Ocupació de Catalunya (Catalan Employment Services Portal). The evaluation methodology used in the case studies and the related set of technical, social, and economic indicators are clearly described. The technological and organizational features of the systems of the two systems are then compared and their impacts assessed. In addition, the extent to which each system has been a driver of employment within its region and country is evaluated in relation to the impact of the industrial and commercial background. Readers will gain a deeper understanding of the main factors that might influence the effectiveness of e-Government and appreciate how the use of information and communication technology (ICT) may appear to improve the execution of government functions yet not achieve a true increase in effectiveness.

 

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This book explores the factors that affect the efficiency and effectiveness of electronic government (e-Government) by analyzing two employment- service systems in Italy and Catalonia: the Borsa Lavoro Lombardia Portal (Lombardy Employment Services Portal) and the Servei d’Ocupació de Catalunya (Catalan Employment Services Portal). The evaluation methodology used in the case studies and the related set of technical, social, and economic indicators are clearly described. The technological and organizational features of the systems of the two systems are then compared and their impacts assessed. In addition, the extent to which each system has been a driver of employment within its region and country is evaluated in relation to the impact of the industrial and commercial background. Readers will gain a deeper understanding of the main factors that might influence the effectiveness of e-Government and appreciate how the use of information and communication technology (ICT) may appear to improve the execution of government functions yet not achieve a true increase in effectiveness.

 

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