Difficult Behaviour In the Workplace –Behaviour Not People! Fifteen Exercises for Dealing With It

Teams and workplace groups are mini-societies in themselves, subject to everything which surrounds them, sometimes 'infecting' them like a contagious disease: -racism -sexism -prejudice towards disabled people -ageism -homophobia There s also potential for powerful conflicts surrounding leadership: -rivalry -jealousy -competing with each other in an unhelpful way The goal is to utilise the strengths of the team's participants and negate their weaknesses in the best way possible. It is best to concentrate on problem behaviour, not problem people. The keynote is awareness – change can follow from this.