Dangerous Customer Service

Dangerously Great Customer Service...How to Achieve it and Maintain it

Business & Finance, Marketing & Sales, Customer Service
Cover of the book Dangerous Customer Service by Impact Innovation, Bloomsbury Publishing
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Author: Impact Innovation ISBN: 9781408134344
Publisher: Bloomsbury Publishing Publication: November 7, 2011
Imprint: A&C Black Business Information and Development Language: English
Author: Impact Innovation
ISBN: 9781408134344
Publisher: Bloomsbury Publishing
Publication: November 7, 2011
Imprint: A&C Black Business Information and Development
Language: English

Dangerous Customer Services provides real help for real people in the real world.

This book guide managers through the realities and practicalities of great customer service. Dangerous Customer Service shows the reader how to cover the basics: what customers expect from a service and what they will take for granted and how to create the magic that transforms that serivice into an extra special personal experience. Exercises and real-life examples will help the reader to learn and develop essential their customer services including loyalty, training your customer and services across cultures.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Dangerous Customer Services provides real help for real people in the real world.

This book guide managers through the realities and practicalities of great customer service. Dangerous Customer Service shows the reader how to cover the basics: what customers expect from a service and what they will take for granted and how to create the magic that transforms that serivice into an extra special personal experience. Exercises and real-life examples will help the reader to learn and develop essential their customer services including loyalty, training your customer and services across cultures.

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