Crisis Communications

Lessons from September 11

Nonfiction, Reference & Language, Language Arts, Communication
Cover of the book Crisis Communications by Peter Clarke, Rowman & Littlefield Publishers
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Peter Clarke ISBN: 9780742575639
Publisher: Rowman & Littlefield Publishers Publication: November 19, 2003
Imprint: Rowman & Littlefield Publishers Language: English
Author: Peter Clarke
ISBN: 9780742575639
Publisher: Rowman & Littlefield Publishers
Publication: November 19, 2003
Imprint: Rowman & Littlefield Publishers
Language: English

On September 11, 2001, AT&T's traffic was 40 percent greater than its previous busiest day. Wireless calls were made from the besieged airplanes and buildings, with the human voice having a calming influence. E-mail was used to overcome distance and time zones. And storytelling played an important role both in conveying information and in coping with the disaster. Building on such events and lessons, Crisis Communications features an international cast of top contributors exploring emergency communications during crisis. Together, they evaluate the use, performance, and effects of traditional mass media (radio, TV, print), newer media (Internet, email), conventional telecommunications (telephones, cell phones), and interpersonal communication in emergency situations. Applying what has been learned from the behavior of the mass media in past crises, the authors clearly show the central role of communications on September 11. They establish how people learned of the tragedy and how they responded; examine the effects of media globalization on terrorism; and, in many cases, give specific advice for the future.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

On September 11, 2001, AT&T's traffic was 40 percent greater than its previous busiest day. Wireless calls were made from the besieged airplanes and buildings, with the human voice having a calming influence. E-mail was used to overcome distance and time zones. And storytelling played an important role both in conveying information and in coping with the disaster. Building on such events and lessons, Crisis Communications features an international cast of top contributors exploring emergency communications during crisis. Together, they evaluate the use, performance, and effects of traditional mass media (radio, TV, print), newer media (Internet, email), conventional telecommunications (telephones, cell phones), and interpersonal communication in emergency situations. Applying what has been learned from the behavior of the mass media in past crises, the authors clearly show the central role of communications on September 11. They establish how people learned of the tragedy and how they responded; examine the effects of media globalization on terrorism; and, in many cases, give specific advice for the future.

More books from Rowman & Littlefield Publishers

Cover of the book Communicating with Intelligence by Peter Clarke
Cover of the book War, Media, and Propaganda by Peter Clarke
Cover of the book Lunch by Peter Clarke
Cover of the book Victims of Progress by Peter Clarke
Cover of the book Financial Meltdown in the Mainline? by Peter Clarke
Cover of the book Symbolism in Terrorism by Peter Clarke
Cover of the book Interpreting Food at Museums and Historic Sites by Peter Clarke
Cover of the book Social Justice for the Oppressed by Peter Clarke
Cover of the book Making a Difference by Peter Clarke
Cover of the book The Successful Principal by Peter Clarke
Cover of the book Opportunities Missed, Opportunities Seized by Peter Clarke
Cover of the book Heidegger, Education, and Modernity by Peter Clarke
Cover of the book The Contemporary Guitar by Peter Clarke
Cover of the book The Art of Communication by Peter Clarke
Cover of the book A History of U.S. Nuclear Testing and Its Influence on Nuclear Thought, 1945–1963 by Peter Clarke
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy