Author: | Herbert M. Sancianco | ISBN: | 9789712729188 |
Publisher: | Anvil Publishing Inc. | Publication: | December 15, 2009 |
Imprint: | Language: | English |
Author: | Herbert M. Sancianco |
ISBN: | 9789712729188 |
Publisher: | Anvil Publishing Inc. |
Publication: | December 15, 2009 |
Imprint: | |
Language: | English |
This book is a great and practical guide in developing a company's customer service program from scratch. In some cases, there may be a need to improve on an existing one that is deficient in many ways. It will help a company—large or small—to determine how their customer service program should be developed to keep customers happy and satisfied.
This book is a great and practical guide in developing a company's customer service program from scratch. In some cases, there may be a need to improve on an existing one that is deficient in many ways. It will help a company—large or small—to determine how their customer service program should be developed to keep customers happy and satisfied.