Counting Our Way To Oblivion

Or Lies, Damned Lies, and Statistics

Business & Finance, Management & Leadership, Production & Operations Management
Cover of the book Counting Our Way To Oblivion by David Richey, BookBaby
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: David Richey ISBN: 9781483527611
Publisher: BookBaby Publication: May 12, 2014
Imprint: Language: English
Author: David Richey
ISBN: 9781483527611
Publisher: BookBaby
Publication: May 12, 2014
Imprint:
Language: English
In "Counting Our Way To Oblivion," author David Richey examines the increasing reliance upon statistics to evaluate, well, everything.  In particular, Richey demonstrates how businesses attempt to manage quality and behavior through analytics, and why this methodology is misguided. Richey uses lessons from numerous industries and famous leaders, as well as his 30 years of experience as the head of a service industry consulting firm, to offer guidance to a new generation of business managers looking to wean themselves off statistics and rely more on their skills, instincts, experience and desire for excellence to achieve their full potential. Richey demonstrates how human behavior and good customer service defy mechanical statistical analysis, and the fallacy of relying on rankings and awards to judge performance. In this age of overabundant information, “Counting Our Way To Oblivion” is an essential guide that teaches managers to cut through the data and turn organizational shortcomings into opportunities.
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
In "Counting Our Way To Oblivion," author David Richey examines the increasing reliance upon statistics to evaluate, well, everything.  In particular, Richey demonstrates how businesses attempt to manage quality and behavior through analytics, and why this methodology is misguided. Richey uses lessons from numerous industries and famous leaders, as well as his 30 years of experience as the head of a service industry consulting firm, to offer guidance to a new generation of business managers looking to wean themselves off statistics and rely more on their skills, instincts, experience and desire for excellence to achieve their full potential. Richey demonstrates how human behavior and good customer service defy mechanical statistical analysis, and the fallacy of relying on rankings and awards to judge performance. In this age of overabundant information, “Counting Our Way To Oblivion” is an essential guide that teaches managers to cut through the data and turn organizational shortcomings into opportunities.

More books from BookBaby

Cover of the book Stepping; A Guide to Step Parenting by David Richey
Cover of the book 24/7: The First Person You Must Lead Is You by David Richey
Cover of the book What I Forgot...and Why I Remembered by David Richey
Cover of the book Press Gang! by David Richey
Cover of the book Simple Inner Truths by David Richey
Cover of the book Network of Killers by David Richey
Cover of the book Girl On A Roll by David Richey
Cover of the book Word Family Stories -ay, -ump, -all, -eep, and -ed: A Mark D. Pencil Book by David Richey
Cover of the book Wisdom from the Word by David Richey
Cover of the book The Servant Way by David Richey
Cover of the book Las Pastillas De Oro by David Richey
Cover of the book The Life Warrior by David Richey
Cover of the book The Productive Muslim Manifesto by David Richey
Cover of the book The Suicide Letter/the Aftermath by David Richey
Cover of the book The King's Locket by David Richey
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy