Contact Center - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

Nonfiction, Reference & Language, Reference, Social & Cultural Studies, Social Science
Cover of the book Contact Center - Simple Steps to Win, Insights and Opportunities for Maxing Out Success by Gerard Blokdijk, Emereo Publishing
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Author: Gerard Blokdijk ISBN: 9781488844881
Publisher: Emereo Publishing Publication: July 21, 2015
Imprint: Complete Publishing Language: English
Author: Gerard Blokdijk
ISBN: 9781488844881
Publisher: Emereo Publishing
Publication: July 21, 2015
Imprint: Complete Publishing
Language: English
The one-stop-source powering Contact Center success, jam-packed with ready to use insights for success, loaded with all the data you need to decide how to gain and move ahead.

An one-of-a-kind book, based on extensive research, this reveals the best practices of the most successful Contact Center knowledge mavens, those who are adept at continually innovating and seeing opportunity where others do not.

This is the first place to go for Contact Center innovation, in today's knowledge-driven business environment, professionals face particular challenges as their purpose is to discover or develop new concepts, products, or processes; the pressure to perform is intense. This title is the entryway to a single source for innovation.

BONUS: Included with the book come numerous real-world Contact Center blueprints, presentations and templates ready for you to download and use.

This book addresses the crucial issue of Contact Center adoption by presenting the facts to move beyond general observation. The model underpinning this book has been used as a predictive decision tool, tracking thousands of innovations for over more than a decade.

And...this all-encompassing analysis focuses on key areas of future Contact Center growth.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
The one-stop-source powering Contact Center success, jam-packed with ready to use insights for success, loaded with all the data you need to decide how to gain and move ahead.

An one-of-a-kind book, based on extensive research, this reveals the best practices of the most successful Contact Center knowledge mavens, those who are adept at continually innovating and seeing opportunity where others do not.

This is the first place to go for Contact Center innovation, in today's knowledge-driven business environment, professionals face particular challenges as their purpose is to discover or develop new concepts, products, or processes; the pressure to perform is intense. This title is the entryway to a single source for innovation.

BONUS: Included with the book come numerous real-world Contact Center blueprints, presentations and templates ready for you to download and use.

This book addresses the crucial issue of Contact Center adoption by presenting the facts to move beyond general observation. The model underpinning this book has been used as a predictive decision tool, tracking thousands of innovations for over more than a decade.

And...this all-encompassing analysis focuses on key areas of future Contact Center growth.

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