Complex Engineering Service Systems

Concepts and Research

Nonfiction, Science & Nature, Technology, Manufacturing, Business & Finance, Management & Leadership, Production & Operations Management
Cover of the book Complex Engineering Service Systems by , Springer London
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: ISBN: 9780857291899
Publisher: Springer London Publication: July 2, 2011
Imprint: Springer Language: English
Author:
ISBN: 9780857291899
Publisher: Springer London
Publication: July 2, 2011
Imprint: Springer
Language: English

For manufacturers of complex engineering equipment, the focus on service and achieving outcomes for customers is the key to growth. Yet, the capability to provide service for complex engineered products is less understood.

Taking a trans-disciplinary approach, Complex Engineering Service Systems covers various aspects of service in complex engineering systems, with perspectives from engineering, management, design, operations research, strategy, marketing and operations management that are relevant to different disciplines, organisation functions, and geographic locations. The focus is on the many facets of complex engineering service systems around a core integrative framework of three value transformations – that of material/equipment, information and people.

Complex Engineering Service Systems is the outcome of the EPSRC/BAE Systems S4T (Service Support Solutions: Strategy and Transition) research programme of 10 universities and 27 researchers, which examined how high-value manufacturers of complex engineering products adapt to a multi-partnered environment to design and deliver value in a service system.
 
Complex Engineering Service Systems aims to be the main source of knowledge for academics and professionals in the research and practice of contracting, managing, designing, leading, and delivering complex engineering service systems. The book takes a value-based approach to integrating equipment and human factors into a total service provision. In doing so, it aims to advance the field of service systems and engineering.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

For manufacturers of complex engineering equipment, the focus on service and achieving outcomes for customers is the key to growth. Yet, the capability to provide service for complex engineered products is less understood.

Taking a trans-disciplinary approach, Complex Engineering Service Systems covers various aspects of service in complex engineering systems, with perspectives from engineering, management, design, operations research, strategy, marketing and operations management that are relevant to different disciplines, organisation functions, and geographic locations. The focus is on the many facets of complex engineering service systems around a core integrative framework of three value transformations – that of material/equipment, information and people.

Complex Engineering Service Systems is the outcome of the EPSRC/BAE Systems S4T (Service Support Solutions: Strategy and Transition) research programme of 10 universities and 27 researchers, which examined how high-value manufacturers of complex engineering products adapt to a multi-partnered environment to design and deliver value in a service system.
 
Complex Engineering Service Systems aims to be the main source of knowledge for academics and professionals in the research and practice of contracting, managing, designing, leading, and delivering complex engineering service systems. The book takes a value-based approach to integrating equipment and human factors into a total service provision. In doing so, it aims to advance the field of service systems and engineering.

More books from Springer London

Cover of the book Risk and Interdependencies in Critical Infrastructures by
Cover of the book Cloud Computing by
Cover of the book Syndrome-based Approach to Diagnosis by
Cover of the book Online Scheduling in Manufacturing by
Cover of the book Introduction to Engineering Statistics and Lean Six Sigma by
Cover of the book The Physiology of the Lower Urinary Tract by
Cover of the book Nursing Informatics by
Cover of the book Materials for Nuclear Plants by
Cover of the book Finitely Generated Abelian Groups and Similarity of Matrices over a Field by
Cover of the book Images in Urology by
Cover of the book Neurorehabilitation Technology by
Cover of the book Finance for IT Decision Makers by
Cover of the book Fundamentals of Surgical Simulation by
Cover of the book Models and Algorithms for Genome Evolution by
Cover of the book Topics in Physical Mathematics by
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy