Coaching Your Client

A Lawyer's Guide for Improving Client Communication and Client Outcomes

Nonfiction, Reference & Language, Law, Law Office Management, Trial Practice, Communications
Cover of the book Coaching Your Client by Arezou Kohan, American Bar Association
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Author: Arezou Kohan ISBN: 9781634251235
Publisher: American Bar Association Publication: February 7, 2016
Imprint: American Bar Association Language: English
Author: Arezou Kohan
ISBN: 9781634251235
Publisher: American Bar Association
Publication: February 7, 2016
Imprint: American Bar Association
Language: English

Rather than trying to impose a preferred solution on their client, lawyers should better listen to their clients; educate their clients on their options; and engage the client in solutions. The benefits of this approach include:

Happier clients and a more productive attorney-client relationship
A competitive edge in customer service
Better client retention and attraction of new clients
A competitive advantage in conflict resolution
A more meaningful and fulfilling practice
A reduction in stress and burnout

Kohan devotes specific chapters to the principles of coaching; the history of coaching and the law; and how to design an "attorney-client alliance." She emphasizes that lawyers must work toward their own fulfillment in order to help clients achieve their fulfillment, or as Kohan puts it, "Happy lawyer, happy client." The book serves as the quintessential relationship skills resource for attorneys. Using an "Attorney-Client Alliance" model, Kohan shows lawyers how to empower their clients and engage them in solutions.

This user-friendly book provides practical coaching skills, which can be incorporated into a legal practice immediately, without being tedious.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Rather than trying to impose a preferred solution on their client, lawyers should better listen to their clients; educate their clients on their options; and engage the client in solutions. The benefits of this approach include:

Happier clients and a more productive attorney-client relationship
A competitive edge in customer service
Better client retention and attraction of new clients
A competitive advantage in conflict resolution
A more meaningful and fulfilling practice
A reduction in stress and burnout

Kohan devotes specific chapters to the principles of coaching; the history of coaching and the law; and how to design an "attorney-client alliance." She emphasizes that lawyers must work toward their own fulfillment in order to help clients achieve their fulfillment, or as Kohan puts it, "Happy lawyer, happy client." The book serves as the quintessential relationship skills resource for attorneys. Using an "Attorney-Client Alliance" model, Kohan shows lawyers how to empower their clients and engage them in solutions.

This user-friendly book provides practical coaching skills, which can be incorporated into a legal practice immediately, without being tedious.

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