Citizen Satisfaction

Improving Government Performance, Efficiency, and Citizen Trust

Nonfiction, Social & Cultural Studies, Social Science, Sociology, Political Science
Cover of the book Citizen Satisfaction by F. Morgeson, Palgrave Macmillan US
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Author: F. Morgeson ISBN: 9781137047137
Publisher: Palgrave Macmillan US Publication: May 21, 2014
Imprint: Palgrave Macmillan Language: English
Author: F. Morgeson
ISBN: 9781137047137
Publisher: Palgrave Macmillan US
Publication: May 21, 2014
Imprint: Palgrave Macmillan
Language: English

Citizen Satisfaction investigates the topic of satisfaction with government services from a variety of perspectives, using case studies and empirical results from satisfaction studies at the federal level.

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Citizen Satisfaction investigates the topic of satisfaction with government services from a variety of perspectives, using case studies and empirical results from satisfaction studies at the federal level.

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