Change Management Process for Information Technology

Business & Finance, Industries & Professions, Information Management
Cover of the book Change Management Process for Information Technology by Carlo Figliomeni, Xlibris US
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Author: Carlo Figliomeni ISBN: 9781469132143
Publisher: Xlibris US Publication: December 13, 2011
Imprint: Xlibris US Language: English
Author: Carlo Figliomeni
ISBN: 9781469132143
Publisher: Xlibris US
Publication: December 13, 2011
Imprint: Xlibris US
Language: English

The book is designed so that it can be used by either an existing Change Management Manager who wants to improve the way changes are introduced to their environment or by an organization that is planning to introduce a formal Change Management Process within the information technology group or any other business group.

The book provides the following:

A framework that allows for the initial creation of a Request for Change (RFC) and all the steps required for a successful implementation including the closure of the RFC;
Guidelines which provide checklists of questions to ask to validate the change request;
A structured format to conduct the formal Change Advisory Board (CAB) review meetings;
Step-by-step procedures to guide all the participants during the life of the change request;
Associated roles and responsibilities for each participant involved in the process;
Hints and tips to help the Change Manager better manage and control the change process;
Metrics to measure the results of the change process;
Templates that are useful when creating the change request and assessing the categorization of the change.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

The book is designed so that it can be used by either an existing Change Management Manager who wants to improve the way changes are introduced to their environment or by an organization that is planning to introduce a formal Change Management Process within the information technology group or any other business group.

The book provides the following:

A framework that allows for the initial creation of a Request for Change (RFC) and all the steps required for a successful implementation including the closure of the RFC;
Guidelines which provide checklists of questions to ask to validate the change request;
A structured format to conduct the formal Change Advisory Board (CAB) review meetings;
Step-by-step procedures to guide all the participants during the life of the change request;
Associated roles and responsibilities for each participant involved in the process;
Hints and tips to help the Change Manager better manage and control the change process;
Metrics to measure the results of the change process;
Templates that are useful when creating the change request and assessing the categorization of the change.

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