Business Process Transformation

The Process Tangram Framework

Business & Finance, Industries & Professions, Information Management, Management & Leadership, Management
Cover of the book Business Process Transformation by Chitra Sharma, Springer India
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Chitra Sharma ISBN: 9788132223498
Publisher: Springer India Publication: May 19, 2015
Imprint: Springer Language: English
Author: Chitra Sharma
ISBN: 9788132223498
Publisher: Springer India
Publication: May 19, 2015
Imprint: Springer
Language: English

This book presents a framework through transformation and explains  how business goals can be translated into realistic plans that are tangible and yield real results in terms of the top line and the bottom line. Process Transformation is like a tangram puzzle, which has multiple solutions yet is essentially composed of seven ‘tans’ that hold it together. Based on practical experience and intensive research into existing material, ‘Process Tangram’ is a simple yet powerful framework that proposes Process Transformation as a program. The seven ‘tans’ are: the transformation program itself, triggers, goals, tools and techniques, culture, communication and success factors. With its segregation into tans and division into core elements, this framework makes it possible to use ‘pick and choose’ to quickly and easily map an organization’s specific requirements. Change management and process modeling are covered in detail. In addition, the book approaches managed services as a model of service delivery, which it explores as a case of process transformation. This book will appeal to anyone engaged in business process transformation, be it business process management professionals, change managers, sponsors, program managers or line managers. The book starts with the basics, making it suitable even for students who want to make a career in business process management.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

This book presents a framework through transformation and explains  how business goals can be translated into realistic plans that are tangible and yield real results in terms of the top line and the bottom line. Process Transformation is like a tangram puzzle, which has multiple solutions yet is essentially composed of seven ‘tans’ that hold it together. Based on practical experience and intensive research into existing material, ‘Process Tangram’ is a simple yet powerful framework that proposes Process Transformation as a program. The seven ‘tans’ are: the transformation program itself, triggers, goals, tools and techniques, culture, communication and success factors. With its segregation into tans and division into core elements, this framework makes it possible to use ‘pick and choose’ to quickly and easily map an organization’s specific requirements. Change management and process modeling are covered in detail. In addition, the book approaches managed services as a model of service delivery, which it explores as a case of process transformation. This book will appeal to anyone engaged in business process transformation, be it business process management professionals, change managers, sponsors, program managers or line managers. The book starts with the basics, making it suitable even for students who want to make a career in business process management.

More books from Springer India

Cover of the book Decision Processes by Using Bivariate Normal Quantile Pairs by Chitra Sharma
Cover of the book Microbial Biotechnology- A Laboratory Manual for Bacterial Systems by Chitra Sharma
Cover of the book Recent Development in Wireless Sensor and Ad-hoc Networks by Chitra Sharma
Cover of the book Financial Inclusion of the Marginalised by Chitra Sharma
Cover of the book Surface Engineering by Chitra Sharma
Cover of the book HPV and Head and Neck Cancers by Chitra Sharma
Cover of the book Emerging Trends in Science, Engineering and Technology by Chitra Sharma
Cover of the book SBAs and EMQs for MRCOG II by Chitra Sharma
Cover of the book Real Analysis on Intervals by Chitra Sharma
Cover of the book The Global Financial Crisis by Chitra Sharma
Cover of the book Evaluation of Gastrointestinal Motility and its Disorders by Chitra Sharma
Cover of the book Computational Vision and Robotics by Chitra Sharma
Cover of the book Reliability Modeling and Analysis of Smart Power Systems by Chitra Sharma
Cover of the book Broadening the Genetic Base of Grain Legumes by Chitra Sharma
Cover of the book Productivity, Separability and Deprivation by Chitra Sharma
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy