Business and Service Telephone Conversations
An Investigation of British English, German and Italian Encounters
Nonfiction, Reference & Language, Language Arts, Communication, Linguistics
| Author: | Cecilia Varcasia | ISBN: | 9781137286185 |
| Publisher: | Palgrave Macmillan UK | Publication: | October 16, 2013 |
| Imprint: | Palgrave Macmillan | Language: | English |
| Author: | Cecilia Varcasia |
| ISBN: | 9781137286185 |
| Publisher: | Palgrave Macmillan UK |
| Publication: | October 16, 2013 |
| Imprint: | Palgrave Macmillan |
| Language: | English |
This book considers the sequential deployment of the receiver's response to the caller's request in telephone service encounters between native speakers in the U.K, Germany and Italy analysing the different response formats and their grammatical configuration.
This book considers the sequential deployment of the receiver's response to the caller's request in telephone service encounters between native speakers in the U.K, Germany and Italy analysing the different response formats and their grammatical configuration.
