Brand Resilience

Managing Risk and Recovery in a High-Speed World

Business & Finance, Marketing & Sales, Consumer Behaviour, Management & Leadership, Planning & Forecasting
Cover of the book Brand Resilience by Jonathan R. Copulsky, St. Martin's Press
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Jonathan R. Copulsky ISBN: 9780230120341
Publisher: St. Martin's Press Publication: May 10, 2011
Imprint: St. Martin's Press Language: English
Author: Jonathan R. Copulsky
ISBN: 9780230120341
Publisher: St. Martin's Press
Publication: May 10, 2011
Imprint: St. Martin's Press
Language: English

As the recent Tiger Woods scandal illustrates, brand reputation is more precarious than ever before. True and false information spreads like wildfire in the vast and interconnected social media landscape and even the most venerable brands can be leveled in a flash—by disgruntled customers, competing companies, even internal sources. Here, veteran marketing executive Jonathan Copulsky shows companies and individuals how to play brand defense in the twenty-first century.

Five Signs that You Need to Pay More Attention to the Possibility of Brand Sabotage:

A group of uniformed employees posts embarrassing YouTube videos, in which they display unprofessional attitudes towards their work.

One of your senior executives publicly blames a supplier for product defects, even though they predate your relationship with the supplier.

Your competitor's ads trumpet their solution to the performance problems associated with your most recent product.

A customer unhappy with changes made to your product design launches a Facebook group, which attracts 5,000 fans.
Your outsource partner is prominently featured in numerous blogs and websites describing allegations of worker mistreatment and workplace safety hazards.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

As the recent Tiger Woods scandal illustrates, brand reputation is more precarious than ever before. True and false information spreads like wildfire in the vast and interconnected social media landscape and even the most venerable brands can be leveled in a flash—by disgruntled customers, competing companies, even internal sources. Here, veteran marketing executive Jonathan Copulsky shows companies and individuals how to play brand defense in the twenty-first century.

Five Signs that You Need to Pay More Attention to the Possibility of Brand Sabotage:

A group of uniformed employees posts embarrassing YouTube videos, in which they display unprofessional attitudes towards their work.

One of your senior executives publicly blames a supplier for product defects, even though they predate your relationship with the supplier.

Your competitor's ads trumpet their solution to the performance problems associated with your most recent product.

A customer unhappy with changes made to your product design launches a Facebook group, which attracts 5,000 fans.
Your outsource partner is prominently featured in numerous blogs and websites describing allegations of worker mistreatment and workplace safety hazards.

More books from St. Martin's Press

Cover of the book Riding Steele #3: Collide by Jonathan R. Copulsky
Cover of the book The Orphan of Florence by Jonathan R. Copulsky
Cover of the book Blue-Eyed Devil by Jonathan R. Copulsky
Cover of the book Arctic Obsession by Jonathan R. Copulsky
Cover of the book The Red Snow by Jonathan R. Copulsky
Cover of the book The Real Diana by Jonathan R. Copulsky
Cover of the book The Hunt Trilogy by Jonathan R. Copulsky
Cover of the book From Empire to Community by Jonathan R. Copulsky
Cover of the book Banksy by Jonathan R. Copulsky
Cover of the book Color of the Sea by Jonathan R. Copulsky
Cover of the book Ring In the Year with Murder by Jonathan R. Copulsky
Cover of the book Hot and Bothered by Jonathan R. Copulsky
Cover of the book The Odds by Jonathan R. Copulsky
Cover of the book Twin Fantasies by Jonathan R. Copulsky
Cover of the book Don't Stay Up Late by Jonathan R. Copulsky
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy