A business owner's guide to building team member's confidence, initiative and commitment - to create memorable customer experiences
by
Caroline Cooper
Language: English
Release Date: January 1, 2017
Fact #1
Outstanding service tempts customers to:
Spend more
Come back more
Be confident in referring your business to others
Fact #2
Your employees are the key drivers of your customers’ experience.
In this book Caroline guides you through the stages to developing a...