The Stationery Office Ltd: 76 books

Ensure that you have a robust system in place that identifies the source (time and place) of all incoming materials, records how they were mixed, and identifies when and where they were dispatched, so that appropriate action can be taken in the event of a problem. This guideline outlines the general...

This title is an introductory guide aimed at managers who want to use Agile to add value and deliver benefits to their organization. It clearly explains not only the concepts and essential principles of Agile but also how to create a sustainable environment in which Agile initiatives can thrive. Key...

PRINCE2® (Projects in a Controlled Environment) is part of the Global Best Practice suite of publications, which helps organizations and individuals manage their projects, programmes and services consistently and effectively. It is a structured project management method based on experience drawn...

Agile is an established methodology used to cope with change and uncertainty. It has proved popular in product development and project management across a wide range of sectors. Understanding the impact of Agile on the bottom line and how this affects the financial management and appraisal of projects...

The ITIL service design stage of the ITIL service management framework offers global best-practice guidance to IT practitioners and business leaders wanting to move their IT strategy forward. This step-by-step approach to planning focuses on quality and efficiency, leading to robust IT services that...

ITIL Service Strategy lies at the heart of the ITIL service management framework, a part of the Global Best Practice suite. IT executives, business leaders, and anyone involved in IT services, can use this publication as a guide to the best practices needed for a service strategy that delivers results...

The ITIL Service Transition stage of the ITIL service management framework offers global best-practice guidance for IT professionals wishing to introduce new and changed services, ensuring that the value identified in the service strategy is maintained and controlling risks to smooth operations. ITIL...

Management of Portfolios (MoP®) is part of the Global Best Practice suite of publications, which helps organizations and individuals manage their projects, programmes and services consistently and effectively. At the heart of any portfolio management approach is the need to identify the right...

The Good Clinical Practice Guide is a brand new publication covering the legislation, guidance and good practice that relates to the conduct of clinical trials of medicinal products for human use in the UK. Detailed and authoritative, this guide will provide practical advice about implementing the...

The ITIL Service Operation stage of the ITIL framework highlights best-practice for delivering IT to meet agreed service levels for both business users and customers. ITIL Service Operation also includes the day-to-day management of technology needed to deliver and support services. The efficient...

Motorcycle Roadcraft is the police handbook for rider training, used by all the emergency services and a key reference for all riding instructors. It's essential reading if you want to develop your riding ability and safety to a more advanced level. This new edition has been revised, updated...

Roadcraft is the police handbook for driver training, used by all the emergency services and a key reference for civilian driving instructors. It's essential reading for any driver wanting to develop their driving ability and safety to a more advanced level. This new edition has been revised,...

Many organizations understand the need for an ITSM based Change Management program, but struggle with where to begin. A rigid, process-focused approach is slow and bureaucratic, but on the other hand, informal Change Management leaves the business exposed to unnecessary risk and impact. Greg’s experience...

The only official guide that explains the standard required to complete your Compulsory Basic Training (CBT) course and pass your practical riding test. • Getting started – guides you through the process of learning to ride, including an explanation of the licensing regulations •...