Taz Lake: 2 books

Over the last couple of decades, complexity across work, life and technology has increased.  While the emergence of new technologies has simplified life in many ways, it has brought work and life closer together as never before.  This leads to surprising outcomes in the way we perceive complex scenarios...

Digital Transformation? But are you doing what is right for your customers? Customers want their service with minimal interruption to their daily lives. Despite your strategy, they know your company at the operational level. And your company is just the worst. Doing the basics...