Scott Gould: 1 book

The Shape of Engagement: The Art of Building Enduring Connections with Your Customers, Employees and Communities

Cover of The Shape of Engagement: The Art of Building Enduring Connections with Your Customers, Employees and Communities

The Shape of Engagement: The Art of Building Enduring Connections with Your Customers, Employees and Communities

by Scott Gould
Language: English
Release Date: October 18, 2017

**"... a must-read for anyone working in any form of engagement ..." ** "I love every model in this book." – B. Joseph Pine II, author of The Experience Economy (Harvard Business Review Press)  "Relationships matter. In the early days of Twitter we did all...
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