Robert Bacal: 6 books

If you have ever received a negative performance evaluation, or one that is disappointing because you expected a better review, you know the feeling - a kick in the gut, anger, frustration, and not knowing what to do.In this quick read mini-guide we'll prepare you in case you do end up with a...

If difficult, angry, hostile, manipulative and problematic customers are your problem, here's the solution. Quickly, answer these questions to see if this book is for you: * Do you deal with angry, frustrated or angry customers once a month or more? * Do you get angry, stressed or fed...

You give feedback every day, even if you aren't realizing it. Whether it's with a spouse, your child, a co-worker, or an employee, or if you are a trainer or group and learning facilitator, it will be a rare day if you aren't helping someone learn a task, or just learn a little about...

President John F. Kennedy once said: "Ask not what your country can do for you. Ask what you can do for your country". This captures the essence of effective teamwork. In fact, the best teams have team mates who focus on that missing "I" in teams, and focus on what they can do...

Have you ever been shocked by a harsh or angry reaction from a spouse? A parent? Or a co-worker? Even when you are trying to be helpful and sympathetic? It happens to all of us, because while our intentions may be great, the WAY we communicate -- what we say, and how we say it, can sabotage...

Conflict and disagreement can be good events in a marriage, or in any relationships whether at home or at work. However, the most common cause of divorce, and relationship failures has to do with the WAY disagreement (fighting) is handled. Is your relationship at risk? If you don't use fighting...