Rhonda Scharf: 2 books
by Rhonda Scharf
Language: English
Release Date: March 10, 2014
Language: English
Release Date: March 10, 2014
Whether you have to handle a customer who shouts at you for doing your job, or a team member who takes credit for your ideas, this book will show you ways to stop falling victim to those difficult people who make life miserable for the rest of us.Rhonda Scharf is a professional speaker, trainer...
by Rhonda Scharf
Language: English
Release Date: April 3, 2014
Language: English
Release Date: April 3, 2014
Have you ever wondered why you were doing something a certain way without any real reason other than "that's the way it has always been done" or "that is what everyone else seems to be doing"?It seems that everyone prefers the well worn pat of common practice. Are you guilty?