Peak Performance Publishing: 1 book
The Service Payoff
How Customer Service Champions Outserve and Outlast the Competition
Language: English
Release Date: May 17, 2011
It gives you all the tools you need to go BEYOND customer service, to go BEYOND customer satisfaction, to achieve customer enthusiasm. And you'll be able to use these hundreds of tips and tactics, skills and strategies, on the job, in any job, or even at home, because everyone in your life is a ''customer.''...
