Mcgraw Hill Education: 4584 books
by Robert Bacal, Nancy Moore
Language: English
Release Date: October 5, 2008
Language: English
Release Date: October 5, 2008
The Right Phrase for Every Situation . . . Every Time!
As a small business owner, you may find yourself overwhelmed with endless chores, decisions, and day-to-day responsibilities. Communicating clearly with everyone from vendors to employees is critical to your success. Perfect Phrases for...
Design for Operational Excellence: A Breakthrough Strategy for Business Growth
A Breakthrough Strategy for Business Growth
Language: English
Release Date: August 17, 2011
Design processes wisely.
Grow your business endlessly.
“Design for Operational Excellence is a blueprint for a joined up, end-to-end designed operation that makes Operational Excellence a reality. The book excellently outlines the process of creating flow that every employee can see and,...
by Mary Scannell, Edward Scannell
Language: English
Release Date: September 1, 2009
Language: English
Release Date: September 1, 2009
Teamwork can be fun!
Games that improve team cooperation, communication, and spirit
Did you know that games can:
Raise sagging morale
Liven up boring staff meetings
Increase interaction among staff members
Promote a culture of harmony and cooperation
Create...
Your Million Dollar Dream : Regain Control and Be Your Own Boss. Create a Winning Business Plan. Turn Your Passion into Profit.: Regain Control and Be Your Own Boss. Create a Winning Business Plan. Turn Your Passion into Profit.
Regain Control and Be Your Own Boss. Create a Winning Business Plan. Turn Your Passion into Profit.
Language: English
Release Date: April 5, 2010
Create your “someday” life TODAY!
“Get ready to let your dreams take flight! Tamara taught me things I wish I’d known years ago; it would have saved me a lot of time and money.”
Jamie Novak, founder of www.BiteSizeLiving.com and author of Stop Throwing Money Away and The Get Organized...
Measuring ROI in Healthcare: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs
Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs
Language: English
Release Date: May 17, 2013
A proven system for measuring the bottom-line value of any proposed healthcare initiative
Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend.
Until now, there has been no way to quantify and prove the value...
by Daniel Markovitz
Language: English
Release Date: October 22, 2015
Language: English
Release Date: October 22, 2015
Winner of The Shingo Research and Professional Publication Award!
Everyone knows that in order to reach optimum levels of health, you have to exercise—and that you have to keep at it, day after day after day. No big secret here.
It’s the same with process improvement, and, specifically,...
by Mike Rother
Language: English
Release Date: December 26, 2017
Language: English
Release Date: December 26, 2017
Create more scientific thinking in your company—two popular guides in one convenient package
The Toyota Kata Field Guide Power Pack includes Mike Rother’s groundbreaking companion volumes to his internationally renowned Toyota Kata—the book that launched a global business movement toward...
by Scott McKain
Language: English
Release Date: May 23, 2014
Language: English
Release Date: May 23, 2014
Inspired by the Ideas and Insight of Taxi Terry…The Best Guide to Customer Service You Will Ever Read
No matter who you are, what you do, where you work, or how much money you make, you can learn a lot from a cab driver--especially when it is Taxi Terry, a successful self-starting entrepreneur who...
by Natalie Gast
Language: English
Release Date: February 12, 2010
Language: English
Release Date: February 12, 2010
Now you'll know what to say at the right time in any situation
ESL specialist Natalie Gast knows from her experience that the workplace presents some unique situations. In this book she presents scenarios, business slang, and other linguistic issues that typical language texts don’t go into--for...
Strategic Capitalism: The New Economic Strategy for Winning the Capitalist Cold War
The New Economic Strategy for Winning the Capitalist Cold War
Language: English
Release Date: August 24, 2012
Praise for Strategic Capitalism
“Richard D’Aveni understands that managing competition between the United States and China—and their quite different forms of capitalism—will occupy leaders on both sides of the Pacific for decades to come and will shape the first half of the 21st century...
Taiichi Ohnos Workplace Management
Special 100th Birthday Edition
Language: English
Release Date: December 13, 2012
COMMEMORATING THE 100th BIRTHDAY OF TAIICHI OHNO
Businesses worldwide are successfully implementing the Toyota Production System to speed up processes, reduce waste, improve quality, and cut costs. While there is widespread adoption of TPS, there is still much to be learned about its fundamental principles.
This...
by Robert L. Shook, C. Britt Beemer
Language: English
Release Date: September 7, 2008
Language: English
Release Date: September 7, 2008
Whether you run your own company or work for a large corporation, establishing customer loyalty is a prerequisite for business growth. In The Customer Rules, C. Britt Beemer, a leading consumer research and marketing consultant, and bestselling business author Robert Shook offer practical advice on...
by Jonathan Bernstein
Language: English
Release Date: November 11, 2011
Language: English
Release Date: November 11, 2011
Lead your Organization through any business crisis—and emerge stronger than ever
Manager’s Guide to Crisis Management provides the basic skills and knowledge you need to deal with the crises that inevitably occur in any business or organization.
Covering every aspect of the topic—from...
by Nicholas A.C. Read
Language: English
Release Date: December 27, 2013
Language: English
Release Date: December 27, 2013
A game-changing sales model that targets opportunities in every stage of today's long-lead sale
Target Opportunity Selling reveals best practices based on first-hand interviews with top sales performers throughout the world.
Leading sales trainer Nic Read describes what he calls the...