Hill: 7097 books

Cover of Design for Six Sigma, Chapter 7 - Quality Function Deployment (QFD)
by Kai Yang, Basem S. EI-Haik
Language: English
Release Date: August 15, 2008

Here is a chapter from an updated Design for Six Sigma, Second Edition, which has extensive new chapters and learning modules on innovation, lean product development, computer simulation, and critical parameter management--plus new thread-through case studies. This updated edition provides unrivalled...
Cover of The Toyota Way: Management Principles and Fieldbook (EBOOK)
by Jeffrey Liker
Language: English
Release Date: November 22, 2011

Transform your company the Toyota way! Two essential guides streamlined into a SINGLE EBOOK PACKAGE Toyota. The name says it all: Innovation. Efficiency. Quality. Excellence. The Toyota Way—Management Principles and Fieldbook explains how the legendary automaker consistently achieves...
Cover of The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business

The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business

Managing Emotions, Trust, and Control to Win Your Customer's Base

by Sriram Dasu, Richard B Chase
Language: English
Release Date: June 28, 2013

Understand Consumer Psychology to Drive Profits and Growth Want to know exactly what’s driving your customer's behavior? NOW YOU CAN! The Customer Service Solution explains how consumers perceive services and shows you how to enhance the customer experience--every time. In this economic...
Cover of How To Implement Lean Manufacturing, Second Edition
by Lonnie Wilson
Language: English
Release Date: March 22, 2015

Cutting-edge Lean manufacturing strategies Thoroughly updated with the latest trends and new global case studies, How to Implement Lean Manufacturing, Second Edition, explains how to implement this powerful formula for eliminating waste, controlling quality and inventory, and improving overall performance...
Cover of An Epidemic of Empathy in Healthcare: How to Deliver Compassionate, Connected Patient Care That Creates a Competitive Advantage
by Thomas H. Lee, MD
Language: English
Release Date: November 20, 2015

The best strategies in healthcare begin with empathy Revolutionary advances in medical knowledge have caused doctors to become so focused on their narrow fields of expertise that they often overlook the simplest fact of all: their patients are suffering. This suffering goes beyond physical...
Cover of Factory Physics for Managers: How Leaders Improve Performance in a Post-Lean Six Sigma World
by Edward S. Pound, Jeffrey H. Bell, Mark L. Spearman
Language: English
Release Date: April 4, 2014

From the award-winning developers of Factory Physics—a powerful leadership guide for breakthrough performance A comprehensive guide that cuts through the hodgepodge of copycat initiatives, overblown buzzwords, confusing mathematics, and misguided software, Factory Physics for Managers is a breath...
Cover of World-Class Warehousing and Material Handling, 2E
by Edward H. Frazelle
Language: English
Release Date: March 25, 2016

The classic guide to warehouse operations—now fully revised and updated with the latest strategies, best practices, and case studies Under the influence of e-commerce, supply chain collaboration, globalization, and quick response, warehouses today are being asked to do more with less. The...
Cover of The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance
by Linden Brown, Christopher Brown
Language: English
Release Date: December 6, 2013

What do Toyota, Apple, and Zappos have in common? CUSTOMER-CENTRIC CULTURE And now, with this research-based method, you can replicate their success with your business Based on more than 60 studies and the authors’ three-year proprietary research project with more than 100 companies, The...
Cover of Design for Six Sigma

Design for Six Sigma

Design Validation

by Kai Yang, Basem S. EI-Haik
Language: English
Release Date: August 15, 2008

Here is a chapter from an updated Design for Six Sigma, Second Edition, which has extensive new chapters and learning modules on innovation, lean product development, computer simulation, and critical parameter management--plus new thread-through case studies. This updated edition provides unrivalled...
Cover of The New Alpha: Join the Rising Movement of Influencers and Changemakers Who are Redefining Leadership
by Danielle Harlan
Language: English
Release Date: September 30, 2016

Say goodbye to the old model of leadership. SAY HELLO TO THE NEW ALPHAS. If you want to make an impact—in your work, your life, and the world at large—it’s time to scrap the traditional thinking about leadership. The game is changing. Power is shifting. And a brave new movement of leaders...
Cover of Fit From Within : 101 Simple Secrets to Change Your Body and Your Life - Starting Today and Lasting Forever: 101 Simple Secrets to Change Your Body and Your Life - Starting Today and Lasting Forever
by Victoria Moran
Language: English
Release Date: April 17, 2003

"This is the book that everyone plagued with extra pounds has been waiting for."--Richard Carlson, author of Don't Sweat the Small Stuff *"*Fit from Within will provide you with everything you need to know to start living fully and stop dieting. What a relief!" --Christiane...
Cover of Leadership Lessons from the Cherokee Nation: Learn from All I Observe
by Chad "Corntassel" Smith
Language: English
Release Date: March 15, 2013

"If you want to be successful, it is this simple. Know what you are doing, love what you are doing. And believe in what you are doing." -- Will Rogers When Chad Smith became Principal Chief, the Cherokee Nation was a chaotic and dysfunctional entity. By the end of his tenure, 12 years...
Cover of Selling to the C-Suite: What Every Executive Wants You to Know About Successfully Selling to the Top
by Nicholas A.C. Read, Dr. Stephen J. Bistritz
Language: English
Release Date: August 18, 2009

It’s the goal of every salesperson: getting access to senior client executives—the C-Level decision makers responsible for approving top-dollar deals. Selling to the C-Suite is the first book that reveals how to land those career-making sales in the words of CEOs themselves! With 60 years...
Cover of Investing From the Top Down: A Macro Approach to Capital Markets
by Anthony Crescenzi
Language: English
Release Date: September 14, 2008

Crescenzi makes frequent appearances on CNBC, Bloomberg, and NBC's “Wall Street Journal Report with Maria Bartiromo” and he has acted as advisor to members of the White House The author is a featured columnist for thestreet.com's” Real Money” and has a strong professional following The book covers all major instruments and investment choices
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