Ernie Zibert: 15 books

In this booklet I discuss outsourcing’s two main evils; 'Paying for Nothing' and 'Paying Twice for Something'.This free eBook is a must read for those working in IT outsourcing.

This e-book describes why the current model of IT Managed Services is dead. This is not simply because of the Cloud. This e-book will also describe what the IT Managed Service Provider (MSP) of the future will look like.

Avoid rain and even thunderstorms in your selection and management of cloud providers by implementing the recommendations in this ebook.This ebook answers two questions: Is there any difference between governing traditional outsourced service providers and cloud providers? and ‘how do you...

This book has only one objective, namely; to demystify sourcing governance. The book contains formulae for the successful implementation and management of an efficacious sourcing governance framework. The intended benefit is that firms and service providers will be able to focus on the truly value-adding elements of the sourcing relationship.

This eBook details the five dimensions of IT sourcing value. A model of sourcing value mitigates value leakage. A must read for anyone working in IT outsourcing.

In this e-book, I provide the next layer of detail for implementing a best practice sourcing governance framework.

If you work in IT Managed Services then this ebook is a must read. It details the elements that comprise best-practice in IT Managed Services pricing models and why your IT pricing should be aligned to P5. If it is not, then you do not have the highest level of transparency in IT costs and moreover you do not have alignment between your IT costs and your demand for IT services.

This ebook provides guidance on how best to assess the value of your cloud services.

This e-book presents the results of a survey of more than 100 IT professionals in Sydney in Nov 2012. These IT professional were asked two questions. First, what’s wrong with outsourcing? Second, what percentage of value is lost or eroded in outsourcing over the lifetime of the deal?

This free e-book supplies a formula to the question; How many accounts can one Service Delivery Manager (SDM) manage? A must read for ICT sourcing professionals and external service providers.

For the on-going success of any outsourcing deal, you need a clear understanding of the relationships between the five dimensions of sourcing value. The free eBook provides an insight into these value relationships.A must read for customers and suppliers of Managed Services.

This short book reveals the parallels between our understanding of human sexuality and IT sourcing governance.

This booket reveals the next evolution in the IT sourcing landscape. This is a must read for every IT sourcing professional. If you work in a large firm, the information contained within this booklet can materially reduce your IT costs. If you work in a smaller firm, the information...

A must read for any IT vendor manager or outsourcing professional.