Booher Research Institute: 33 books
The Conflict Resolution Bible
A Quick Reference Guide for Resolving Conflict in the Workplace
Language: English
Release Date: February 29, 2012
Your skills in mediating conflict in the workplace are a key factor in career success. As a manager or supervisor, your skills in conflict resolution will make the difference in leading a productive team and creating a positive work environment.
With this practical resource, learn to resolve...
Coaching and Managing Teams
Quick Tips to Develop Management Skills for Maximum Impact
Language: English
Release Date: February 29, 2012
Coaching and Managing Teams with Confidence is a classic business communication resource to get your message across clearly, tactfully, and confidently in common management situations.
This series of quick tips is a credible guide to decisive communication, while also serving as a perfect...
by Dianna Booher
Language: English
Release Date: October 10, 2012
Language: English
Release Date: October 10, 2012
Learn to write clear, concise, compelling documents (email, sales letters, proposals, reports) quickly and get the action you want.
This 48-page ebook will take the pain out of writing process by providing quick tips and practical examples you can apply immediately to reduce your writing...
What Do You Mean by That?
Using Small Talk and Body Language to Increase Credibility
Language: English
Release Date: February 29, 2012
What does your body language say about you? Studies have proven that over 70 percent of what you communicate is through your body language. What you wear, your posture, and your non-verbal actions speak loudly to customers, co-workers, managers and lovers. Learn to control what you ""say""...
by Dianna Booher
Language: English
Release Date: December 31, 2007
Language: English
Release Date: December 31, 2007
This 27-page ebook provides 38 tips to help you focus on the finer points of sales presentations and management presentations. You'll learn
How to get the get the right people in the room When to stand or sit to best accomplish your purpose ...
New Rules for Seasoned Sales Pros
Negotiations, Persuasion, Body Language, and Cross-Cultural Selling
Language: English
Release Date: February 29, 2012
The rules for sales communications are changing rapidly with the adoption of new technology to communicate quickly and globally.
This book is a handy business communication resource to communicate clearly, tactfully, and confidently in common sales situations. This series of quick tips is...
Presentation Pointers
53 Tips for a Dynamic Delivery
Language: English
Release Date: February 10, 2012
"Whether you're standing before a group of 2000 customers at an industry meeting, presenting your annual goals and budget in a small conference room before 7 colleagues, or in an elevator when your boss steps on at the 60th floor, turns to you, and says, 'So how's the big project going?', you...
Which Word to Use?
258 Commonly Misused Words and Their Meanings in the English Language
Language: English
Release Date: January 30, 2011
Do you often waste time looking up those confusing pairs of words like “affect”and “effect”? Or what about “ensure,” “insure,” or “assure”? Or maybe the sentence calls for “irritate,” or should it be “aggravate”? This book includes 258 pairs of troublesome...
Resignation Letters
Tips and Samples for a Smooth Transition from This Job to the Next
Language: English
Release Date: December 31, 2006
Accepting a new position? Leaving the workforce altogether? Remember that your official letter of resignation may follow you for years. Whatever the situation, don't burn your bridges with a poorly-worded, anger-fueled tirade. Get your point across and end the relationship on a positive note....
Listening for Sales Results
Achieve Sales Success Through Insightful Questions
Language: English
Release Date: April 30, 2012
Do people describe you as a good listener? Every skilled listener is a master at asking the right questions of the right people. The rules for active listening are changing rapidly with the advance of technology. This book is a handy business communication resource to listen effectively, communicate...
Email Matters
50 Tips to Manage Your Inbox
Language: English
Release Date: December 20, 2011
Even though technology changes rapidly, the rules of business and social etiquette do not. These tips provide a handy reference tool to make your emails more efficient, effective, and enjoyable—both to create and to read.
Listening Until You Really Hear
38 Tips to Elevate Your Listening Skills
Language: English
Release Date: December 31, 2007
Effective listening can mean the difference between passing or failing a test, making or losing a sale, getting or losing a job, motivating or discouraging a team, mending or destroying a relationship. In this 24-page ebook, you'll find 38 tips to help you
Master the listening...
Communication Gaffes
How to Recover from NastyGrams, Insults, Insensitivities, Goofs, and Gossip
Language: English
Release Date: February 29, 2012
Have you ever had someone hurl an insult at you and leave you stunned and speechless? Have you ever discovered that you're the topic of a rumor or gossip that could stall your career? Don't worry; you are not alone. This book is the perfect resource on how to gracefully - but firmly - recover from...
Panache Despite Problems
28 Tips for the Polished Presenter
Language: English
Release Date: August 31, 2008
So you have excellent presentation skills. What can go wrong? Plenty. Even the best presenters get flustered, spoil a punch line, and get heckled now and then. Don't despair! These 38 proven tips work wonders for even the most awkward situations.
Save face when a story...