It Governance Publishing imprint: 127 books
Changing how you manage and communicate change
Focusing on the human side of change
Language: English
Release Date: March 31, 2009
Transform the way you manage and communicate change in your business
How has your organisation changed recently? How did the people in it or associated with it react? Was it in exactly the same way? Do you have more changes coming up?
People’s reactions vary depending on a number of factors,...
Coaching for High Performance
How to develop exceptional results through coaching
Language: English
Release Date: January 27, 2009
If you are an IT manager and work with IT professionals on a regular basis, Coaching for High Performance will inspire you with practical advice and tips on a range of soft skills areas to help you create the ideal coaching environment for your department. Use your easy to apply coaching skills...
Disaster Recovery and Business Continuity 3rd edition
A Quick Guide for Small Organizations and Busy Executives
Language: English
Release Date: January 30, 2014
IT has brought many benefits to business. However, IT failures can seriously damage your ability to deliver products and services, harm your company’s reputation, and jeopardise your relationship with your customers. In short, poorly managed IT problems could threaten the survival of your business....
9781849280174 Enterprise Architecture: A Pocket Guide
A Pocket Guide
Language: English
Release Date: June 16, 2009
This pocket guide offers you an invaluable introduction to this business-critical subject. It explains the function of enterprise architecture within the organisation, looks at the skills needed within the enterprise architecture team and provides an overview of the most common enterprise architecture...
by Bradley Schaufenbuel
Language: English
Release Date: July 1, 2007
Language: English
Release Date: July 1, 2007
Records management professionals, IT personnel, compliance experts and general counsel all need to work together to develop a comprehensive framework for handling E-Discovery requirements. This pocket guide provides expert advice on how to build such a framework within your organisation in order to assess and to manage the risks associated with E-Discovery.
Essential Time Management and Organisation
A Pocket Guide
Language: English
Release Date: October 20, 2011
Essential Time Management and Organisation will help you transform the way you work and regain control of your working day. This clear and concise guide offers tried and tested techniques for organising your time and achieving your goals.
by Steve Watkins
Language: English
Release Date: October 29, 2013
Language: English
Release Date: October 29, 2013
The audit process can be a daunting one as an auditor can direct questions at any employee within your organisation. Written in a clear plain style, this pocket guide offers a tried and tested briefing, and should be issuedto staff in advance of the audit to help them prepare for the experienceand...
by Alan Calder, Steve Watkins
Language: English
Release Date: May 1, 2007
Language: English
Release Date: May 1, 2007
Risk assessment is at the heart of risk management, and the two together form the core competences of information security management. This title is a guide to the ISO27001 risk assessment, designed to assist asset owners and others who are working within an ISO27001/ISO17799 framework to deliver...
ITIL Foundation Essentials
The exam facts you need
Language: English
Release Date: September 6, 2012
An official ITIL® Licensed product, ITIL® Foundation Essentials is a distillation of critical information - no waffle or padding - just exactly what you need to understand how to pass the ITIL Foundation exam. Written for self-study candidates, ITIL community training delegates, itSMF/BCS members...
Implementing Service Quality based on ISO/IEC 20000
A Management Guide
Language: English
Release Date: October 25, 2012
Many customers look for suppliers with ISO/IEC 20000 certification, seeking the reassurance it provides. This book will guide you through implementation and certification. Your streamlined management processes will enable you to offer first-class customer service at competitive prices. The positive impact on your profit margins is just one of the benefits that certification can give you.
Greening the Data Center
A Pocket Guide
Language: English
Release Date: April 2, 2009
The pocket guide provides an overview of processes for planning, but mainly focuses on technical improvement opportunities at a high level. Each chapter deals with a specific aspect of data center power consumption. Rather than take a linear “cookbook” approach, we have organized the chapters in such a manner that the reader canskip to the topic of interest.
The Power of the Agile Business Analyst
30 surprising ways a business analyst can add value to your Agile development team
Language: English
Release Date: October 24, 2013
The Power of the Agile Business Analyst: 30 surprising ways a business analyst can add value to your Agile development team challenges whether Agile projects are truly positioned to deliver the highest-value business solutions without offering business users the equivalent level of support, validation,...
A Guide to Effective Internal Management System Audits
Implementing internal audits as a risk management tool
Language: English
Release Date: June 26, 2014
A Guide to Effective Internal Management System Audits provides a model for the management and implementation of internal audits that moves beyond simple compliance to ISO requirements and turns the internal audit into a transformational tool that the organization can use to assist with the management...
Above the Clouds
Managing Risk in the World of Cloud Computing
Language: English
Release Date: February 23, 2010
Above the Clouds: Managing Risk in the World of Cloud Computing acts as a primer and strategic guide to identify Cloud Computing best practices and associated risks, and reduce the latter to acceptable levels. From software as a service (SaaS) to replacing the entire IT infrastructure, the author...