It Governance Publishing imprint: 127 books

Ten Steps to ITSM Success

A Practitioner’s Guide to Enterprise IT Transformation

by Angelo Esposito, Timothy Rogers
Language: English
Release Date: February 7, 2013

As organizations seek to boost revenue, cut costs and increase efficiency, they increasingly look to IT as a strategic partner in achieving these objectives. Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices....

Green IT in Practice

How one company is approaching the greening of its IT

by Gary Hird
Language: English
Release Date: May 27, 2010

Green IT in Practice is a practical book to help managers navigate a little more easily through the mass of information surrounding Green IT.Written by Gary Hird, Technical Strategy Manager for the John Lewis Partnership, who has responsibility for progressing Green IT initiatives for John Lewis...

The Quantum Age of IT

Why everything you know about IT is about to change

by Charles Araujo
Language: English
Release Date: November 29, 2012

In The Quantum Age of IT, Charles Araujo examines what has led us to this point and what it means to the future of IT organisations. With a broad perspective on the fundamental changes affecting the industry, he offers practical guidance that every IT professional needs to compete in this new era...

Running IT Like a Business

A Step-by-Step Guide to Accenture's Internal IT

by Robert E. Kress
Language: English
Release Date: October 18, 2011

Running IT like a Business shows you how your IT function can provide much more than products and services and add real value to your business. With clear strategies, helpful diagrams and real-life examples, this book will give you the keys to unlocking your IT function’s hidden potential. Your...

The Green Agenda

A Business Guide

by Alan Calder
Language: English
Release Date: March 5, 2009

This business guide to green IT was written to introduce, to a business audience, the opposing groups and the key climate change concepts, to provide an overview of a Green IT strategy and to set out a straightforward, bottom-line orientated Green IT action plan. The guide presents a business-focused...
by Alan Calder
Language: English
Release Date: May 1, 2007

This pocket guide is intended as a brief, accessible survey of the major North American legislation relating to IT and information security.

Measuring your IT

Identifying the metrics that matter

by John Stewart
Language: English
Release Date: November 15, 2012

This pocket guide brings together client and provider perspectives on IT and outlines a set of common measures that both sides can relate to. It seeks to emphasise the importance of meeting the needs of IT users and the role that measurement can play in achieving that goal effectively.

Compliance for Green IT

A Pocket Guide

by Alan Calder
Language: English
Release Date: March 5, 2009

Rising levels of CO2 in the atmosphere are leading to a gradual rise in the temperature of the earth. With the signature of the Kyoto Protocol in 1997, many countries committed themselves to lowering their emissions of greenhouse gases in order to reduce the speed at which climate change is happening....

The Green Agenda

A Business Guide

by Alan Calder
Language: English
Release Date: March 5, 2009

This business guide to green IT was written to introduce, to a business audience, the opposing groups and the key climate change concepts, to provide an overview of a Green IT strategy and to set out a straightforward, bottom-line orientated Green IT action plan. The guide presents a business-focused...

IT Outsourcing Contracts

A Legal and Practical Guide

by Jimmy Desai
Language: English
Release Date: December 9, 2009

This book identifies some of the benefits and the pitfalls that an organisation can encounter when outsourcing its IT.By providing a short, legal and practical guide to IT outsourcing, the reader should be able to quickly come up to speed with some of the legal and practical issues that might arise in an IT outsourcing contract.

Securing Cloud Services

A pragmatic approach to security architecture in the Cloud

by Lee Newcombe
Language: English
Release Date: July 24, 2012

Cloud services, such as SalesForce, Amazon Web Services and Microsoft® Azure, offer enterprise grade computing power to businesses of all sizes, without them having to invest in the hardware, software and staff usually needed to support equivalent on-premise services. Cloud Computing represents...

Turning Heads and Changing Minds

Transcending IT Auditor Archetypes

by Chong Ee
Language: English
Release Date: March 7, 2013

How IT auditors and their clients perceive each other affects the quality of their working relationships. Although most books for IT auditors acknowledge the importance of soft skills, they usually focus on technical abilities. Beyond giving simple advice like “improving listening skills” and...

Catalogs, Services and Portfolios

An ITSM success story

by Daniel McLean
Language: English
Release Date: April 3, 2014

Achieving success through transforming behaviourHigh-performing IT organizations know that success is more dependent on transforming behaviour than on the state of their technology. They have learned how to adapt behaviors to meet new challenges as effectively as they would change technology....

Managing in a Service-Focused World

I, team, stewards and marketplace

by Roger Williams
Language: English
Release Date: August 21, 2014

The transition from individual contributor to manager is arguably the hardest career change to make. It can be overwhelming, and there is plenty of bad advice around that will only make things worse.  The process is often unpredictable, chaotic and unstructured. But what if new managers had a framework...
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