American Dental Association imprint: 18 books

CDT 2019 Coding Companion: Help Guide for the Dental Team is updated to reflect changes to CDT 2019 codes and designed to be used with CDT 2019 to improve coding expertise. This effective training tool was written by coding experts from the American Dental Association and includes 175 coding Q&As,...

Provides expert insights and full-color photos related to building, renovating, or refreshing dental office space. Contributors include dental architects, design consultants, and practicing dentists.

Helps internationally-trained dentists understand and navigate the U.S. dental education and licensure processes. Covers visas needed to study and work the U.S., applying to U.S. dental education programs, and requirements to take written and clinical exams for licensure, including NBDE Parts I and II. Addresses options for applying for advanced standing in U.S. dental education programs.

All-in-one resource in for everything related to fluoridated water, from its impact on dental health to its safety and cost-effectiveness. Dispelling common myths that fluoridation is dangerous, this book provides science-backed information based on the most current research in Q&A format. This is...

Ideal for dentists and dental practice managers. Provides guidance on evaluating and improving scheduling, internal controls, payment systems, patient satisfaction and retention, social media and your online reputation.

Provides dental practices with sample job descriptions, guidelines for handling hiring and terminations, performance evaluations, and salary reviews.

Provides tactics for developing a dynamic dental team, from establishing a unified practice mission and culture to developing communication strategies that work.

Provides sample employee policies and procedures, forms, and worksheets to help dental practices develop an employee handbook. Covers employee compensation and benefits; internet and social media communication; employee conduct; job descriptions; employment applications; sample interview questions for hygienists, dental assistants and front desk staff; employee motivation and appreciation.

Provides an overview of the federal regulations from the DEA, CDC, OSHA, HIPAA, EPA and ACA-1557 that impact the dental office. Includes quick overviews, checklists, do’s and don’ts, tip sheets and FAQ on how to comply with the most common regualtions that impact a dental practice.

Provides over 200 sample letters and emails, website content, Facebook and Twitter posts, and text messages. Topics include insurance letters explaining how insurance works, UCR, and coordination of benefits, past due notices, letters for hiring and terminating employees, vendor letters, welcome letters for adults and children, and patient forms for every day office use.

Provides an overview of key financial concepts for managing the business side of a practice including finanical policies, dealing with dental benefit plans, managing risk and preventing fraud, and defining and controlling fixed and variable costs.

Proven techniques for providing an outstanding dental patient experience. Covers informed consent, referrals, patient reactivation and retention, and patient dismissal.

Provides legal guidance for dental practice formation, marketing, employment, privacy and data security, disability access, contracts, antitrust, insurance, collections, reimbursement, patient treatment, and more. Covers the Physician Payment Sunshine Act, website accessibility, online ratings sites,...

Provides dental practices with guidelines on implenting a branding strategy, website development, print and digital marketing, referral generating techniques, and advertising.