Vineet Nayar: 1 book
Employees First, Customers Second
Turning Conventional Management Upside Down
Language: English
Release Date: June 8, 2010
One small idea can ignite a revolution just as a single matchstick can start a fire.
One such idea-putting employees first and customers second-sparked a revolution at HCL Technologies, the IT services giant.
In this candid and personal account, Vineet Nayar-HCLT’s celebrated CEO-recounts...
