Getting the Deal You Want
by
Victor Gotbaum
Language: English
Release Date: August 10, 1999
"Negotiating is a face-to-face human drama that can be as genteel as croquet or as brutal as a prizefight," observes Victor Gotbaum. He should know -- no one has mastered this drama better than Gotbaum himself, who for more than twenty years headed the largest municipal employees' union in the country,...