Val Gee: 2 books

Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised and Expanded

Book cover of Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised and Expanded

Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised and Expanded

by Jeff Gee, Val Gee
Language: English
Release Date: May 4, 2009

Don’t just give them customer service. Give them Super Service! For more than a decade, customer service professionals have turned to Super Service for the very best advice on dealing with demanding, dissatisfied, and downright difficult customers. Now, it has been completely revised...

Business Improv: Experiential Learning Exercises to Train Employees to Handle Every Situation with Success

by Val Gee, Sarah Gee
Language: English
Release Date: May 23, 2011

Workplace “drama” that’s productive! The secret to business growth is right before your eyes—it’s the creativity and innovation percolating in each one of your employees every minute of every day. How do you harness it to make it work for your organization? Business Improv! Based...