T Szabo: 2 books
by T.H. Bullock, A. Fessard, R.H. Hartline
Language: English
Release Date: December 6, 2012
Language: English
Release Date: December 6, 2012
The originality of this volume is to reveal to the reader the fascination of some unfamiliar sensory organs that are sometimes ignored and often misunderstood. These receptors have only recently been identified and their functional specificity is in some cases still a matter for discussion. The four...
Positively Outrageous Service
How to Delight and Astound Your Customers and Win Them for Life
Language: English
Release Date: August 2, 2016
In today’s tough economy, cutting prices and providing good service aren’t enough. To be truly successful, innovative businesspeople must learn the art of Positively Outrageous Service (POS)—doing the unexpected unexpectedly and giving the customer more than he or she could hope for. POS put...