Stories from the Front Lines of Public Service
by
Steven Williams Maynard-Moody, Michael Craig Musheno
Language: English
Release Date: November 10, 2009
Whether on a patrol beat, in social service offices, or in public school classrooms, street-level workers continually confront rules in relation to their own beliefs about the people they encounter. Cops, Teachers, Counselors is the first major study of street-level bureaucracy to rely on storytelling....