Sriram Dasu: 1 book
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business
Managing Emotions, Trust, and Control to Win Your Customer's Base
Language: English
Release Date: June 28, 2013
Understand Consumer Psychology to Drive Profits and Growth
Want to know exactly what’s driving your customer's behavior?
NOW YOU CAN!
The Customer Service Solution explains how consumers perceive services and shows you how to enhance the customer experience--every time.
In this economic...
