Six Sigma Certified: 1 book
by Pamela Erskine, ITIL Expert, Six Sigma certified
Language: English
Release Date: March 7, 2013
Language: English
Release Date: March 7, 2013
In ITIL® and Organizational Change, Pamela Erskine analyzes some of the reasons why organizations fail to realize the benefits of ITIL and offers practical ways to avoid these pitfalls. Drawing on her many years of experience, Pamela discusses five different models of organizational change and explains...
